This paper reviews the research trends that link the advanced technical aspects of
recommendation systems that are used in various service areas and the business aspects of …

The hospitality and tourism industry faces serious challenges during public health
emergencies such as COVID-19. Managers are concerned not only about how to maintain …

Extensive research has been conducted on e-tourism spanning a wide range of concepts,
challenges and concerns discussed in tourism recommender systems (TRS). Smart tourism …

Smart tourism development has been adopted by destinations around the world to
strengthen their long-term competitiveness in light of rapid technological, societal and …

Online reviews have bridged the gap between traditional word-of-mouth and viral
communication, influencing peer's decision processes. Analyzing tourists' online reviews …

Literature reviews serve as cornerstones for advancing the corpus of existing knowledge.
This article offers an overview of the evolution of destination studies from 2000 to 2020. The …

Purpose Although there has been a significant amount of research on Smart Tourism, the
articles have not yet been combined into a thorough literature review that can examine …

The purpose of this study is to investigate the diffusion of smartness in hospitality and,
furthermore, the assimilation of smart technologies in hotel business units. A qualitative …

Global natural and manmade events are exposing the fragility of the tourism industry and its
impact on the global economy. Prior to the COVID-19 pandemic, tourism contributed 10.3 …

The second decade of this century has been characterized by a particular emphasis on the
significance of safety and security in human life in general and in tourist decision-making in …