Interface design guidelines encourage designers to provide high-performance mechanisms
for expert users. However, research shows that many expert interface components are …

Hypertext represents ideas through chunks of text or other media interconnected by
relations, typically navigational links. The similarity to knowledge representations such as …

We studied the role of the competence of a user interface agent/assistant that helped users
to learn and use a new text editor. Participants in the study made a set of prescribed …

This dissertation investigates the relationship between the information systems (IS)
development context, and the context in which such systems are used. Misunderstandings …

Dans cet article, nous présentons une architecture orientée Web pour le support de la
Déictique Interactive ainsi que des agents virtuels s' exprimant en langue des signes …

The study reports on the development and operationalization of a construct that captures an
individual's degree of predisposition towards watching animated films. It is believed that this …

Recent research and commercial developments have highlighted the importance of human
involvement in user support for Web information systems. In our earlier work a Web assistant …

In this paper, we're interested in the classification of natural language requests converted
into a formal representation, where the classes represent the conversational activity of those …

This paper reports on a field‐based study of online help systems at the University of
Maryland. After collecting data by means of interview, observation and focus group, analysis …

Many current video games feature virtual worlds inhabited by autonomous 3D animated
characters. These characters often fall short in their ability to participate in social interactions …