Considerable effort has been spent on the development of normalization models in multi-
attribute decision-making (MADM) but despite all of these there is no definitive answer to …

Purpose–The author aims to review the fundamental concept of quality function deployment
and to discuss the facts that the road to success for new product development is the …

Abstract Enterprise Resource Planning (ERP) system, which integrates all of the units within
an organization at the information level, plays an important role for a successful enterprise …

An enterprise resource planning system (ERP) is the information backbone of a company
that integrates and automates all business operations. It is a critical issue to select the …

Big consumer data provide new opportunities for business administrators to explore the
value to fulfil customer requirements (CRs). Generally, they are presented as purchase …

Abstract Content Management System (CMS) is an information system that allows
publishing, editing, modifying content over internet through a central interface. By the …

This paper evaluates the human resource information systems provided by different vendors
using two new hybrid multicriteria decision-making methods that require ordinal data as …

With the upsurge of frequent disruptive events, organizations have become more vulnerable
to the consequences of these disruptive events. As a result, the need for more resilient …

This paper aims to ease group decision-making by using an integration of fuzzy AHP
(analytic hierarchy process) and fuzzy TOPSIS (technique for order preference by similarity …

In response to heightened pressures from regulatory mandates, global competition, and
evolving customer expectations, industries worldwide are compelled to prioritize …