Knowing about knowing: An illusion of human competence can hinder appropriate reliance on AI systems

G He, L Kuiper, U Gadiraju - Proceedings of the 2023 CHI Conference …, 2023 - dl.acm.org
The dazzling promises of AI systems to augment humans in various tasks hinge on whether
humans can appropriately rely on them. Recent research has shown that appropriate …

User‐Centered Evaluation of Explainable Artificial Intelligence (XAI): A Systematic Literature Review

N Al-Ansari, D Al-Thani… - Human Behavior and …, 2024 - Wiley Online Library
Researchers have developed a variety of approaches to evaluate explainable artificial
intelligence (XAI) systems using human–computer interaction (HCI) user‐centered …

Large Language Models Help Humans Verify Truthfulness--Except When They Are Convincingly Wrong

C Si, N Goyal, ST Wu, C Zhao, S Feng… - arxiv preprint arxiv …, 2023 - arxiv.org
Large Language Models (LLMs) are increasingly used for accessing information on the web.
Their truthfulness and factuality are thus of great interest. To help users make the right …

Effect of Explanation Conceptualisations on Trust in AI-assisted Credibility Assessment

S Pareek, N van Berkel, E Velloso… - Proceedings of the ACM …, 2024 - dl.acm.org
As misinformation increasingly proliferates on social media platforms, it has become crucial
to explore how to best convey automated news credibility assessments to end-users, and …

Is Conversational XAI All You Need? Human-AI Decision Making With a Conversational XAI Assistant

G He, N Aishwarya, U Gadiraju - arxiv preprint arxiv:2501.17546, 2025 - arxiv.org
Explainable artificial intelligence (XAI) methods are being proposed to help interpret and
understand how AI systems reach specific predictions. Inspired by prior work on …

When in Doubt! Understanding the Role of Task Characteristics on Peer Decision-Making with AI Assistance

S Salimzadeh, U Gadiraju - Proceedings of the 32nd ACM Conference …, 2024 - dl.acm.org
With the integration of AI systems into our daily lives, human-AI collaboration has become
increasingly prevalent. Prior work in this realm has primarily explored the effectiveness and …

Human-AI collaboration is not very collaborative yet: a taxonomy of interaction patterns in AI-assisted decision making from a systematic review

C Gomez, SM Cho, S Ke, CM Huang… - Frontiers in Computer …, 2025 - frontiersin.org
Leveraging Artificial Intelligence (AI) in decision support systems has disproportionately
focused on technological advancements, often overlooking the alignment between …

Opening the Analogical Portal to Explainability: Can Analogies Help Laypeople in AI-assisted Decision Making?

G He, A Balayn, S Buijsman, J Yang… - Journal of Artificial …, 2024 - jair.org
Abstract Concepts are an important construct in semantics, based on which humans
understand the world with various levels of abstraction. With the recent advances in …

The Explanation That Hits Home: The Characteristics of Verbal Explanations That Affect Human Perception in Subjective Decision-Making

S Ferguson, PA Aoyagui, R Rizvi, YH Kim… - Proceedings of the …, 2024 - dl.acm.org
Human-AI collaborative decision-making can achieve better outcomes than either party
individually. The success of this collaboration can depend on whether the human decision …

Dealing with Uncertainty: Understanding the Impact of Prognostic Versus Diagnostic Tasks on Trust and Reliance in Human-AI Decision Making

S Salimzadeh, G He, U Gadiraju - Proceedings of the CHI Conference on …, 2024 - dl.acm.org
While existing literature has explored and revealed several insights pertaining to the role of
human factors (eg, prior experience, domain knowledge) and attributes of AI systems (eg …