Value Chain has been considered as a key model for managing efficiently value creation
processes within organizations. However, with the digitization of the end-to-end processes …

Resource based theory (RBT) has become increasingly popular in operations management
research. The development and current application of RBT to the study and understanding …

Purpose–The purpose of this paper is to examine the value chain processes that represent
the “black box” between supply logistics integration and competitive operational …

Purpose–The purpose of this paper is to provide additional evidence of the impact of
innovation on three dimensions of a firm's performance, namely product quality, operational …

Purpose–Public bodies are being encouraged to procure sustainably, to reduce their social
and environmental footprint and in order to stimulate sustainability in the private sector …

This article aims to present an approach to enhance the firm performance of SMEs by
understanding the dynamics between the elements of the transformational leadership style …

Increasingly, procurement management is becoming a strategic priority of firms for their
sustainable competitive advantage in turbulent times. In today's dynamic market …

Purpose Business process management (BPM) supports the creation and capture of firm
value. In a dynamic context, the current approach to BPM appears to be limited and static in …

Purpose–The purpose of this paper is to examine the extent to which five core dimensions of
quality management, as a single factor, are associated with product innovation and process …

Purpose–The purpose of the paper is to explore the impact of total quality management
(TQM) factors on performance dimensions of service companies. Design/methodology …