Purpose This study aims to demonstrate digital banking's influence on customers' evaluation
of service experience and develop a framework identifying the most significant variables of …

The purpose of this research is to examine the underlying mechanisms through which social
media influencers'(SMI) content characteristics (information, design, and technology quality …

Purpose The surging entrance of new mobile payment merchants into the growing market
has prompted the need for an in-depth understanding of loyalty formation to retain …

Purpose Technology acceptance, especially internet banking adoption, has become a vital
issue in the business world today. The potential of this technology is enormous. The purpose …

Managing the new product development (NPD) is a challenging mission, and most
researches would argue that design is fundamentally linked to intentional action and it …

Drone food delivery services refer to services that use drones to deliver food to customers as
the role of services becomes more important in the food service industry, because drone …

Despite smartphone applications (apps) being key enablers of telemedicine, telehealth, and
self-monitoring, adoption issues persist for mobile healthcare (mHealth) apps. This study …

Digital literacy is a critical skill that administrative staff must acquire to continue their
business activities at higher education. However, digital literacy studies for administrative …

Internet of things (IoT) is a novel paradigm that aims to bridge the digital world with the real
world. With the rapid advancements in Internet and communication technology, we are …

This research attempts to identify the factors leading to the adoption of mobile banking and
the degree of influence of each one of the factors in Thailand. It proposes a comprehensive …