Effective strategy implementation is a critical component of organizational success and a
potential source of competitive advantage. However, despite many calls for increased …

Despite increasing interest in human resource management (HRM) implementation as an
explanation for the association between HRM and firm performance, considerable confusion …

Purpose The purpose of this paper is to review the existing literature on supply chain
performance measures and metrics (PMMs). It provides a critical evaluation of 234 articles …

Non-financial performance measures in recent years have been receiving growing attention
among modern's organizations to provide additional information for managers. The use of …

Purpose The purpose of this paper is to investigate the mediating role of comprehensive
performance measurement systems (PMS)–ie measurement systems that comprise financial …

Continuous improvement initiatives have proliferated among manufacturing and services
organizations. In this context, knowledge has been claimed to play a key role, as a …

Organisations often suffer from knowledge flow gaps between operational and strategic
management levels, leaving much knowledge trapped within operations' boundaries. Prior …

Purpose This study analysed international publications related to the performance
evaluation (PE) theme to compare the public and private sectors with a focus on the metrics …

Purpose We examine how design and implementation practices for supply chain
performance management that have proven successful in commercial organisations apply to …

Purpose This paper aims to organise, in a general typology, the different purposes of
performance management systems and processes (PMSPs) that are discussed across the …