Over the last three decades, customer experience (CE) has developed from a burgeoning
concept to a widely recognized phenomenon in terms of both research and practice. To …

This study examined the effects of both cognitive and affective tour guide interpretation
outcomes on tourist satisfaction and behavioral intention in a heritage tourism context. Data …

Virtual reality (VR) plays a relevant role in the tourism sector, specifically in experiences of
remote attractions. The influence of VR experiences on tourist experiential factors such as …

Online food delivery (OFD) apps are changing the way we consume food. Despite
increasing the popularity of OFD apps, limited studies have explored the reason behind …

The aim of this study is to determine the effect of gastronomic experience on restaurant
image, customer perceived value, customer satisfaction and customer loyalty. In the …

Purpose This paper aims to present a content analysis of two major constructs among
tourism settings, namely involvement and emotions, strictly related to tourist behaviour, due …

Environmentally responsible behavior (ERB) matters a great deal for the long-term success
of tourist destinations. Building upon the Stimulus-Organism-Response (SOR) framework …

There are shortcomings in studying tourist satisfaction from the direct effect of travel
motivation. The current study constructed an integrated model of motivation-satisfaction …

This study proposed a conceptual model to examine how customers' perceptions of the
quality of experiences influence perceived value, water park image, customer satisfaction …

This paper presents a discursive review of the dimensions pleasure, arousal and dominance
that Mehrabian and Russell developed in 1974 to assess environmental perception …