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A method for exploring consumer satisfaction factors using online reviews: A study on anti-cold drugs
X Zhao, Z Huang - Journal of Retailing and Consumer Services, 2024 - Elsevier
Anti-cold drugs prove effective in alleviating cold symptoms and minimizing complications. In
recent years, there has been a growing tendency among the public to purchase these drugs …
recent years, there has been a growing tendency among the public to purchase these drugs …
Unveiling the symphony of experience: Exploring flow, inspiration, and revisit intentions among music festival attendees within the SOR model
This study examined the experiences of music festival attendees and their perceptions
within the stimulus-organism-response (SOR) model. In this context, antecedents of the flow …
within the stimulus-organism-response (SOR) model. In this context, antecedents of the flow …
Flying to your home yard: the mediation and moderation model of the intention to employ drones for last-mile delivery
Purpose Drones will become part of daily lives similar to smartphones becoming a staple of
modern living. Nonetheless, only several past studies investigated the intention to utilise …
modern living. Nonetheless, only several past studies investigated the intention to utilise …
The effect of social servicescape on price fairness and customer trust: a study in coffee shops
Purpose The aim of this research is to determine the price fairness of the social
servicescape and the effect of price fairness on customer trust. In this context, first of all, the …
servicescape and the effect of price fairness on customer trust. In this context, first of all, the …
What drives entrepreneurial intentions? Interplay between entrepreneurial education, financial support, role models and attitude towards entrepreneurship
Purpose This study aims to investigate the impact of entrepreneurial education (EE),
financial support (FS) and role models (RMs) on one's attitude towards entrepreneurship …
financial support (FS) and role models (RMs) on one's attitude towards entrepreneurship …
The time code of online consumption: Exploring the impact of work hours on online consumption in the retail industry
N Liu, J Li - Journal of Retailing and Consumer Services, 2024 - Elsevier
The growth of e-commerce has led to a rise in online consumption, while the online
environment usually muddles consumers' sense of time, which easily brings about rising on …
environment usually muddles consumers' sense of time, which easily brings about rising on …
Develo** customer convenience and experience through increased competency and efficiency: A strategic approach to retail operations mastery
Retailers who are part of supply chains are crucial in attracting customers to physically visit
their stores and thereby increase supply chain revenue. Retailers in supply chains are …
their stores and thereby increase supply chain revenue. Retailers in supply chains are …
Uncovering the Power of Consumer Involvement: How Perceived Quality Drives E-Commerce Behavior?
Consumer involvement is an important factor in sha** consumer behavior, such as
purchase intention, satisfaction, and loyalty. However, scholars have not explored its impact …
purchase intention, satisfaction, and loyalty. However, scholars have not explored its impact …
Improving Sequential Recommender Systems with Online and In-store User Behavior
Online e-commerce platforms have been extending in-store shop**, which allows users to
keep the canonical online browsing and checkout experience while exploring in-store …
keep the canonical online browsing and checkout experience while exploring in-store …