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An overview of interrater agreement on Likert scales for researchers and practitioners
Applications of interrater agreement (IRA) statistics for Likert scales are plentiful in research
and practice. IRA may be implicated in job analysis, performance appraisal, panel …
and practice. IRA may be implicated in job analysis, performance appraisal, panel …
The culturally intelligent negotiator: The impact of cultural intelligence (CQ) on negotiation sequences and outcomes
Although scholars and practitioners have repeatedly touted the importance of negotiating
effectively across cultures, paradoxically, little research has addressed what predicts …
effectively across cultures, paradoxically, little research has addressed what predicts …
Interpersonal trust within negotiations: Meta-analytic evidence, critical contingencies, and directions for future research
Trust has long been recognized, by scholars and practitioners alike, as an important factor
for negotiation success. However, there has been little effort to date to empirically review or …
for negotiation success. However, there has been little effort to date to empirically review or …
Exploring the effects of individual customer incivility encounters on employee incivility: The moderating roles of entity (in) civility and negative affectivity.
Incivility between customers and employees is common in many service organizations.
These encounters can have negative outcomes for employees, customers, and the …
These encounters can have negative outcomes for employees, customers, and the …
A practical guide to conversation research: How to study what people say to each other
Conversation—a verbal interaction between two or more people—is a complex, pervasive,
and consequential human behavior. Conversations have been studied across many …
and consequential human behavior. Conversations have been studied across many …
From words to numbers: how to transform qualitative data into meaningful quantitative results
In proposing a procedure for transforming qualitative data into quantitative results, we
address the manifold requests for discovery-oriented research in the business disciplines …
address the manifold requests for discovery-oriented research in the business disciplines …
Are gossipers looked down upon? A norm-based perspective on the relation between gossip and gossiper status.
While some scholars regard workplace gossip as norm-violating behavior that costs
gossipers status, others suggest that gossip clarifies organizational norms and thereby …
gossipers status, others suggest that gossip clarifies organizational norms and thereby …
Digital forms for all: A holistic multimodal large language model agent for health data entry
Digital forms help us access services and opportunities, but they are not equally accessible
to everyone, such as older adults or those with sensory impairments. Large language …
to everyone, such as older adults or those with sensory impairments. Large language …
Incivility and creativity in teams: Examining the role of perpetrator gender.
We conduct 3 experiments to examine how the effects of incivility on team creativity through
team positive affect differ depending on the gender of the incivil team member. We argue …
team positive affect differ depending on the gender of the incivil team member. We argue …
Glance: Rapidly coding behavioral video with the crowd
Behavioral researchers spend considerable amount of time coding video data to
systematically extract meaning from subtle human actions and emotions. In this paper, we …
systematically extract meaning from subtle human actions and emotions. In this paper, we …