This study aims to determine the effect of brand image and customer relationship on
customer loyalty mediated by customer satisfaction. The population of this study was all …

Purpose This study aims to assess the satisfaction of users with outsourced facility
management (FM) services in multi-tenant shop** malls (SMs) in Accra, Ghana …

Purpose Patient-centred strategies should be applied in health-care facilities management
(HcFM) to guarantee service quality to meet patients' needs and ensure quality patient …

Purpose The purpose of this study is to explore user satisfaction with in-house facility
management (FM) services in multi-tenanted office buildings in Accra, Ghana using a post …

Purpose This study aims to assess the facilities management (FM) strategies used in multi-
tenanted purpose-built office buildings (Mt-POBs) in Ghana and the drivers that influence the …

Purpose Homogeneity in the main business of renting office spaces among commercial
facilities has led to fierce competition. To retain tenant attractiveness, many are now …

The article aims to analyze the Lithuanian housing market and to look into the satisfaction of
people with living conditions in new apartment buildings on this market. The article presents …

Purpose The purpose of this study is to identify key performance indicators (KPIs) for
badminton halls and, through a case study, illustrate how the facilities performance of a …

Purpose The elevation of a residential building, or façade, affords aesthetic and functional
value to tenants. Façades embody the design of the core product, ie the building's unit …

The purpose of this study was to assess the drivers of outsourcing decisions of multi-
tenanted shop** mall owners for facilities management in Ghana. The study was …