Healthcare workers' informal uses of mobile phones and other mobile devices to support their work: a qualitative evidence synthesis

C Glenton, E Paulsen, S Agarwal… - Cochrane Database …, 2024 - cochranelibrary.com
Background Healthcare workers sometimes develop their own informal solutions to deliver
services. One such solution is to use their personal mobile phones or other mobile devices …

“Brilliant AI doctor” in rural clinics: Challenges in AI-powered clinical decision support system deployment

D Wang, L Wang, Z Zhang, D Wang, H Zhu… - Proceedings of the …, 2021 - dl.acm.org
Artificial intelligence (AI) technology has been increasingly used in the implementation of
advanced Clinical Decision Support Systems (CDSS). Research demonstrated the potential …

Towards measuring and modeling" culture" in llms: A survey

MF Adilazuarda, S Mukherjee, P Lavania… - arxiv preprint arxiv …, 2024 - arxiv.org
We present a survey of more than 90 recent papers that aim to study cultural representation
and inclusion in large language models (LLMs). We observe that none of the studies …

Infrastructuring telehealth in (in) formal patient-doctor contexts

KS Bhat, M Jain, N Kumar - Proceedings of the ACM on Human …, 2021 - dl.acm.org
Telehealth technologies have long remained on the peripheries of healthcare systems that
prioritize in-person healthcare provision. The spread of the COVID-19 pandemic has …

" We are half-doctors": Family Caregivers as Boundary Actors in Chronic Disease Management

KS Bhat, AK Hall, T Kuo, N Kumar - Proceedings of the ACM on Human …, 2023 - dl.acm.org
Computer-Supported Cooperative Work (CSCW) and Human--Computer Interaction (HCI)
research is increasingly investigating the roles of caregivers as ancillary stakeholders in …

“Should I visit the clinic”: analyzing Whatsapp-mediated online health support for expectant and new mothers in rural India

D Yadav, K Dabas, P Malik, A Bhandari… - Proceedings of the 2022 …, 2022 - dl.acm.org
Limited interaction with professionals, infrastructural, and social constraints put barriers in
providing holistic support to expectant and new mothers in low-resource settings. We …

" I go beyond and beyond" examining the invisible work of home health aides

J Ming, E Kuo, K Go, E Tseng, J Kallas… - Proceedings of the …, 2023 - dl.acm.org
Home health aides are paid professionals who provide long-term care to an expanding
population of adults who need it. However, aides' work is often unrecognized by the broader …

Unsettling Care Infrastructures: From the Individual to the Structural in a Digital Maternal and Child Health Intervention

N Karusala, S Yan, R Anderson - … of the 2023 CHI Conference on Human …, 2023 - dl.acm.org
Information services for maternal and child health are increasingly being implemented at
scale and integrated into public health infrastructures in Global South countries. These …

Imagining caring futures for frontline health work

A Ismail, D Yadav, M Gupta, K Dabas, P Singh… - Proceedings of the …, 2022 - dl.acm.org
Care workers are increasingly using digital technology in their daily lives, for monitoring,
financial compensation, training, coordination, and more. State and corporate actors have …

Speculating with Care: Worker-centered Perspectives on Scale in a Chat-based Health Information Service

N Karusala, S Yan, N Rajkumar… - Proceedings of the ACM on …, 2023 - dl.acm.org
Seeking to address barriers to in-person care, governments and non-governmental
organizations (NGOs) globally have been pushing for scaling chat-or phone-based …