Healthcare workers' informal uses of mobile phones and other mobile devices to support their work: a qualitative evidence synthesis
Background Healthcare workers sometimes develop their own informal solutions to deliver
services. One such solution is to use their personal mobile phones or other mobile devices …
services. One such solution is to use their personal mobile phones or other mobile devices …
“Brilliant AI doctor” in rural clinics: Challenges in AI-powered clinical decision support system deployment
Artificial intelligence (AI) technology has been increasingly used in the implementation of
advanced Clinical Decision Support Systems (CDSS). Research demonstrated the potential …
advanced Clinical Decision Support Systems (CDSS). Research demonstrated the potential …
Towards measuring and modeling" culture" in llms: A survey
We present a survey of more than 90 recent papers that aim to study cultural representation
and inclusion in large language models (LLMs). We observe that none of the studies …
and inclusion in large language models (LLMs). We observe that none of the studies …
Infrastructuring telehealth in (in) formal patient-doctor contexts
Telehealth technologies have long remained on the peripheries of healthcare systems that
prioritize in-person healthcare provision. The spread of the COVID-19 pandemic has …
prioritize in-person healthcare provision. The spread of the COVID-19 pandemic has …
" We are half-doctors": Family Caregivers as Boundary Actors in Chronic Disease Management
Computer-Supported Cooperative Work (CSCW) and Human--Computer Interaction (HCI)
research is increasingly investigating the roles of caregivers as ancillary stakeholders in …
research is increasingly investigating the roles of caregivers as ancillary stakeholders in …
“Should I visit the clinic”: analyzing Whatsapp-mediated online health support for expectant and new mothers in rural India
D Yadav, K Dabas, P Malik, A Bhandari… - Proceedings of the 2022 …, 2022 - dl.acm.org
Limited interaction with professionals, infrastructural, and social constraints put barriers in
providing holistic support to expectant and new mothers in low-resource settings. We …
providing holistic support to expectant and new mothers in low-resource settings. We …
" I go beyond and beyond" examining the invisible work of home health aides
Home health aides are paid professionals who provide long-term care to an expanding
population of adults who need it. However, aides' work is often unrecognized by the broader …
population of adults who need it. However, aides' work is often unrecognized by the broader …
Unsettling Care Infrastructures: From the Individual to the Structural in a Digital Maternal and Child Health Intervention
Information services for maternal and child health are increasingly being implemented at
scale and integrated into public health infrastructures in Global South countries. These …
scale and integrated into public health infrastructures in Global South countries. These …
Imagining caring futures for frontline health work
Care workers are increasingly using digital technology in their daily lives, for monitoring,
financial compensation, training, coordination, and more. State and corporate actors have …
financial compensation, training, coordination, and more. State and corporate actors have …
Speculating with Care: Worker-centered Perspectives on Scale in a Chat-based Health Information Service
N Karusala, S Yan, N Rajkumar… - Proceedings of the ACM on …, 2023 - dl.acm.org
Seeking to address barriers to in-person care, governments and non-governmental
organizations (NGOs) globally have been pushing for scaling chat-or phone-based …
organizations (NGOs) globally have been pushing for scaling chat-or phone-based …