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Social sustainability in the hospitality and tourism supply chains: what can we learn from existing research and what remains unexplored?
Purpose This research systematically reviews the literature on social sustainability within
hospitality and tourism supply chains (H&T SCs). The aim is to identify research approaches …
hospitality and tourism supply chains (H&T SCs). The aim is to identify research approaches …
From complexity to evolution: Map** resilience management practices in the hospitality industry during the COVID-19 crisis
The COVID-19 pandemic has severely affected the hospitality industry. Many have treated
the crisis as a temporary shock. However, there are those who see it as a turning point …
the crisis as a temporary shock. However, there are those who see it as a turning point …
Unveiling ChatGPT in tourism education: exploring perceptions, advantages and recommendations from educators
Purpose Following the remarkable debut of ChatGPT and its rapid adoption by a global
audience since its launch in November 2022, this study delves into educators' perceptions of …
audience since its launch in November 2022, this study delves into educators' perceptions of …
Customer experience management in capsule hotels: a content analysis of guest online review
Purpose Capsule hotels are a revolutionary Japanese concept of lodging that dates back
over four decades. On the other hand, capsule hotels are a relatively new concept for most …
over four decades. On the other hand, capsule hotels are a relatively new concept for most …
Air-travelers' perceptions of service quality during the COVID-19 pandemic: Evidence from Tripadvisor sites
The COVID-19 pandemic has impacted both healthcare and the economy on a global scale.
This pandemic has changed consumer habits and behaviors significantly, primarily because …
This pandemic has changed consumer habits and behaviors significantly, primarily because …
[HTML][HTML] Sustainable tourism in the post-covid-19 era: investigating the effect of green practices on hotels attributes and customer preferences in Budapest, Hungary
Environmental practices have become an important matter in all aspects of life and
industries, especially in the post-COVID-19 era. However, these practices continue to face …
industries, especially in the post-COVID-19 era. However, these practices continue to face …
The impact of job insecurity on job burnout among hospitality employees during COVID-19 pandemic: the moderating role of supervisor and co-worker support
Purpose This study evaluates the moderating role of work-based social supports (ie
supervisor support and co-worker support) in the relationship between job insecurity and job …
supervisor support and co-worker support) in the relationship between job insecurity and job …
Guest service experience in eco-centric hotels: a content analysis
Purpose Sustainable tourism is becoming more popular all over the world. Eco-friendly
(green) hotels are properties that are friendly to the environment and are becoming …
(green) hotels are properties that are friendly to the environment and are becoming …
Outcomes of job insecurity among hotel employees during COVID-19
Outcomes of job insecurity among hotel employees during COVID-19 | Emerald Insight Books
and journals Case studies Expert Briefings Open Access Publish with us Advanced search …
and journals Case studies Expert Briefings Open Access Publish with us Advanced search …
How about the service perception during the COVID-19 pandemic: an analysis of tourist experiences from user-generated content on TripAdvisor
Purpose The COVID-19 pandemic has resulted in significant changes in tourists' attitudes
and behaviors mostly as a result of confinement-related problems. Although various studies …
and behaviors mostly as a result of confinement-related problems. Although various studies …