The adoption of metaverse in the retail industry and its impact on sustainable competitive advantage: moderating impact of sustainability commitment

RA Abumalloh, M Nilashi, KB Ooi, G Wei-Han… - Annals of Operations …, 2023 - Springer
The concept of the metaverse involves creating a fully immersive virtual world that allows
users to interact with each other and digital objects in a way that is almost indistinguishable …

Don't let your customers slip away: exploring the impact of perceived firm innovativeness on customer's switching intention in transitioning market

MS Shanka, M Teklehaimanot, H Amegbe… - European Business …, 2024 - emerald.com
Purpose The purpose of this study is to examine customer switching behavior in
transitioning market structure. Drawing upon stimulus-organism-response theory, this study …

Consumer Perceived Brand Innovativeness and Authenticity of Chinese Time-Honored Brand Restaurants: The Moderated Mediation Effect of Personal Traits

H Bu, R Huang, S Liang, X Liao - Psychology Research and …, 2023 - Taylor & Francis
Purpose Numerous time-honored brand restaurants are gradually losing their authenticity in
the development process. Brand authenticity serves as a symbol of China's unique culinary …

How customers' perceptions of innovation activities drive brand preference, purchase and recommendation: The moderating role of product category

TML Pham, CD Tran, THH Trinh… - Canadian Journal of …, 2024 - Wiley Online Library
This study investigated how innovation activities impact brand performance outcomes from
the perspective of customer cognitive and affective mindsets. The collective findings from …

Consumer insights on cultural appropriation in fashion: a Douyin analysis

P Bhatnagr - Asia Pacific Journal of Marketing and Logistics, 2024 - emerald.com
Purpose This study investigates consumer perspectives on cultural appropriation in the
fashion industry by analysing user-generated content on Douyin. Design/methodology …

How to prompt brand love and eWOM intention? Exploring the role of brand interactivity, consumer involvement and consumer brand engagement

S Gao, B Shao - Asia Pacific Journal of Marketing and Logistics, 2024 - emerald.com
Purpose The purpose of this study is to investigate how consumer brand engagement (CBE)
promotes brand love and eWOM within the influence of brand interactivity and consumer …

The Effect of eWOM, Online Review & Rating, and Advertising Information & Value on Consumer′ s Preference and their Loyalty for Brands

L Kumar, M Bangari - Academy of Marketing Studies Journal, 2023 - search.proquest.com
In today's digital world, digital media advertisement is increasingly becoming an important
factor in influencing consumer brand preference and brand loyalty. Through digital media …

Rethinking Sustainability Hotel Branding: The Pathways from Hotel Services to Brand Engagement

HT Tsou, CC Hou, JS Chen, MC Ngo - Sustainability, 2022 - mdpi.com
Brand experience has received attention from scholars and researchers, especially in
experiential marketing and management. Due to the high market competition and …

Local vs International Brand: Customer perception and brand loyalty

M Elrayah, SK Piaralal - International Journal of Operations …, 2024 - submissions.ijoqm.org
The purpose of this research was to examine the shoe industry in the Kingdom of Saudi
Arabia and how brand localness and globalness affect customer loyalty. The study's …

Does fairness matter? Consumers' perception of fairness in the agro-food chain

M Del Prete, A Samoggia - Frontiers in Sustainable Food Systems, 2023 - frontiersin.org
Introduction Defining 'fairness' in the agro-food sector is a challenging task. There is no
single definition of fairness and the literature does not provide a complete conceptualization …