The relationship between electronic word of mouth and brand: A systematic review and future research agenda

C Maru, T Sai Vijay - International Journal of Consumer Studies, 2024‏ - Wiley Online Library
Consumers often rely on electronic word‐of‐mouth (eWOM) interaction as a source of
information about brands. It helps them in making decisions about their purchases. This …

Trust me, I'm an influencer!-Causal recipes for customer trust in artificial intelligence influencers in the retail industry

H Alboqami - Journal of Retailing and Consumer Services, 2023‏ - Elsevier
Prior examinations of relationship development and the leverage of trust among artificial
intelligence (AI) influencers and followers have been few. This study employed complexity …

“I follow what you post!”: The role of social media influencers' content characteristics in consumers' online brand-related activities (COBRAs)

ML Cheung, WKS Leung, ECX Aw, KY Koay - Journal of Retailing and …, 2022‏ - Elsevier
The purpose of this research is to examine the underlying mechanisms through which social
media influencers'(SMI) content characteristics (information, design, and technology quality …

Influencer marketing research: a systematic literature review to identify influencer marketing threats

SM Alipour, M Ghaffari, H Zare - Management Review Quarterly, 2024‏ - Springer
This study aims to identify and classify the influencer marketing threats mentioned overtly or
implicitly in previous studies on brand use and future research. In this study, a systematic …

Examining the influence of source factors and content characteristics of influencers' post on consumer engagement and purchase intention: A moderated analysis

S Sardar, SV Tata, S Sarkar - Journal of Retailing and Consumer Services, 2024‏ - Elsevier
The current research investigates the impact of fashion influencers on consumer
engagement and purchase intention. Guided by the heuristic systematic model (HSM), this …

Customer satisfaction with Restaurants Service Quality during COVID-19 outbreak: A two-stage methodology

M Zibarzani, RA Abumalloh, M Nilashi, S Samad… - Technology in …, 2022‏ - Elsevier
Online reviews have been used effectively to understand customers' satisfaction and
preferences. COVID-19 crisis has significantly impacted customers' satisfaction in several …

The Impact of Mukbang Live Streaming Commerce on Consumers' Overconsumption Behavior

D Lee, C Wan - Journal of Interactive Marketing, 2023‏ - journals.sagepub.com
Food live streaming shop**, which features a host eating and promoting the products to
viewers, has become a new form of food marketing. In three studies, the authors examine …

The effect of social media influencer marketing on sustainable food purchase: Perspectives from multi-group SEM and ANN analysis

Y Wu, S Yang, D Liu - Journal of Cleaner Production, 2023‏ - Elsevier
This study examines the impact of social media influencers'(SMIs) intimate self-disclosure,
environmental concern, and spending self-control on consumers' sustainable food purchase …

[HTML][HTML] Influencer marketing within business-to-business organisations

S Cartwright, H Liu, IA Davies - Industrial Marketing Management, 2022‏ - Elsevier
This study explores the dynamics of influencer marketing in the B2B sector by drawing on
employee advocacy, customer reference marketing and organisational endorsement …

Drivers of eWOM engagement on social media for luxury consumers: Analysis, implications, and future research directions

A Pangarkar, J Patel, SK Kumar - Journal of Retailing and Consumer …, 2023‏ - Elsevier
The rapid industrialization and growth across the world have fostered the consumption of
luxury fashion brands. Electronic word-of-mouth on social media (eWOM) is fast becoming …