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Customer experience in tourism: A review of definitions, components, and measurements
The concept of customer experience has received increasing attention in different
disciplines. However, the pathway for handling experience has not been clearly set forth due …
disciplines. However, the pathway for handling experience has not been clearly set forth due …
Geoheritage, geotourism and the cultural landscape: Enhancing the visitor experience and promoting geoconservation
JE Gordon - Geosciences, 2018 - mdpi.com
Geotourism spans a range of visitor interests, from the specialist geotourist to the more
general visitor. As well as supporting geoconservation outcomes, it provides economic …
general visitor. As well as supporting geoconservation outcomes, it provides economic …
Unexpected surprise: Emotion analysis and aspect based sentiment analysis (ABSA) of user generated comments to study behavioral intentions of tourists
P Mehra - Tourism Management Perspectives, 2023 - Elsevier
Scholarly work regarding tourist behavior requires more empirical support especially
concerning methods to extract emotions and sentiments from user-generated comments on …
concerning methods to extract emotions and sentiments from user-generated comments on …
How smart tourism technologies affect tourist destination loyalty
Purpose The purpose of this study is to investigate how smart tourism technologies and
memorable tourism experiences affect tourist satisfaction and tourist destination loyalty …
memorable tourism experiences affect tourist satisfaction and tourist destination loyalty …
Understanding the relationships between tourists' emotional experiences, perceived overall image, satisfaction, and intention to recommend
The purpose of this study is to empirically test an integrative model linking tourists' emotional
experiences, perceived overall image, satisfaction, and intention to recommend. The model …
experiences, perceived overall image, satisfaction, and intention to recommend. The model …
Living like a local: Authentic tourism experiences and the sharing economy
D Paulauskaite, R Powell… - … journal of tourism …, 2017 - Wiley Online Library
Travellers are demanding authentic, experientially oriented opportunities with more
meaningful interactions with locals. The sharing economy has emerged partly as a response …
meaningful interactions with locals. The sharing economy has emerged partly as a response …
The effect of tourist-to-tourist interaction on tourists' behavior: The mediating effects of positive emotions and memorable tourism experiences
G Zhou, Y Liu, J Hu, X Cao - Journal of Hospitality and Tourism …, 2023 - Elsevier
Tourist-to-tourist interaction is an important factor that affects tourist experience. Previous
studies have revealed a significant relationship between tourist-to-tourist interaction and …
studies have revealed a significant relationship between tourist-to-tourist interaction and …
The role of tourism in healthy aging: An interdisciplinary literature review and conceptual model
Rapid aging is already one of the most significant trends of the 21st century, and this
demographic shift poses enormous challenges for society. There is a community-wide effort …
demographic shift poses enormous challenges for society. There is a community-wide effort …
# ILoveLondon: An exploration of the declaration of love towards a destination on Instagram
Travellers increasingly use a combination of photographs, texts and hashtags to expressing
their attitude towards tourism destinations (TDs). Existing destination branding literature has …
their attitude towards tourism destinations (TDs). Existing destination branding literature has …
Mediating effects of place attachment and satisfaction on the relationship between tourists' emotions and intention to recommend
This study develops a model based on the developmental theory of place attachment. The
model considers the influence of tourists' emotions on place attachment and the mediating …
model considers the influence of tourists' emotions on place attachment and the mediating …