Challenges and research opportunities in ecommerce search and recommendations

M Tsagkias, TH King, S Kallumadi, V Murdock… - ACM Sigir Forum, 2021 - dl.acm.org
With the rapid adoption of online shop**, academic research in the eCommerce domain
has gained traction. However, significant research challenges remain, spanning from classic …

Conversational information seeking

H Zamani, JR Trippas, J Dalton… - … and Trends® in …, 2023 - nowpublishers.com
Conversational information seeking (CIS) is concerned with a sequence of interactions
between one or more users and an information system. Interactions in CIS are primarily …

Open-retrieval conversational question answering

C Qu, L Yang, C Chen, M Qiu, WB Croft… - Proceedings of the 43rd …, 2020 - dl.acm.org
Conversational search is one of the ultimate goals of information retrieval. Recent research
approaches conversational search by simplified settings of response ranking and …

An empirical study of older adult's voice assistant use for health information seeking

R Brewer, C Pierce, P Upadhyay, L Park - ACM Transactions on …, 2022 - dl.acm.org
Although voice assistants are increasingly being adopted by older adults, we lack empirical
research on how they interact with these devices for health information seeking. Also, prior …

Informing the design of spoken conversational search: Perspective paper

JR Trippas, D Spina, L Cavedon, H Joho… - Proceedings of the …, 2018 - dl.acm.org
We conducted a laboratory-based observational study where pairs of people performed
search tasks communicating verbally. Examination of the discourse allowed commonly used …

Towards a model for spoken conversational search

JR Trippas, D Spina, P Thomas, M Sanderson… - Information Processing …, 2020 - Elsevier
Conversation is the natural mode for information exchange in daily life, a spoken
conversational interaction for search input and output is a logical format for information …

Asking Clarifying Questions: To benefit or to disturb users in Web search?

J Zou, A Sun, C Long, M Aliannejadi… - Information Processing & …, 2023 - Elsevier
Modern information-seeking systems are becoming more interactive, mainly through asking
Clarifying Questions (CQs) to refine users' information needs. System-generated CQs may …