A comprehensive review of mobile technology use in hospitality and tourism

R Law, ICC Chan, L Wang - Journal of Hospitality Marketing & …, 2018 - Taylor & Francis
Mobile technology has become a necessity for tourists, both in their daily lives and during
their travels. Considering the growing significance of mobile technologies, this study …

A critical review of technology-driven service innovation in hospitality and tourism: current discussions and future research agendas

H Park, M Lee, KJ Back - International Journal of Contemporary …, 2023 - emerald.com
Purpose With the increasing importance of technology in hospitality and tourism, technology-
driven service innovation has been a salient topic discussed from both customers' and …

Mediating effects of attitude, subjective norms and perceived behavioural control for mobile payment-based hotel reservations

S Sun, R Law, M Schuckert - International Journal of Hospitality …, 2020 - Elsevier
The impacts of website functionality and usability on the repurchase intention of consumers
have been proven by previous literature. However, these impacts, along with the wide …

An investigation of multiple devices and information sources used in the hotel booking process

HC Murphy, MM Chen, M Cossutta - Tourism management, 2016 - Elsevier
With the growing ownership of multiple technology devices, and the contribution of mobile
travel bookings to the overall travel market, it is critical to investigate the hotel searching and …

[PDF][PDF] Information technology in tourism & hospitality industry: A review of ten years' publications

I Khatri - Journal of Tourism and Hospitality Education, 2019 - researchgate.net
Tourism and hospitality industry today, is changing significantly with the application of
information technology in its fundamental to strategic activities. It is driven by the competition …

Modeling guests' intentions to use mobile apps in hotels: The roles of personalization, privacy, and involvement

C Morosan, A DeFranco - International Journal of Contemporary …, 2016 - emerald.com
Purpose The unprecedented development of hotel-branded mobile applications (apps) has
been instrumental in facilitating the rich guest–hotel interactions, thus contributing to a high …

Support of marijuana tourism in Colorado: A residents' perspective using social exchange theory

SK Kang, J Lee - Journal of Destination Marketing & Management, 2018 - Elsevier
This paper examines how residents' support of marijuana tourism is shaped in the state of
Colorado. Known as the new green rush,'the legalization of recreational marijuana presents …

The relevance of mobile tourism and information technology: an analysis of recent trends and future research directions

S Liang, M Schuckert, R Law… - Journal of Travel & …, 2017 - Taylor & Francis
Although there have been studies concerning information and communication technologies
adoption in the tourism industry, the research trends of mobile tourism (m-tourism) are still …

An importance performance analysis of smartphone applications for hotel chains

MM Chen, HC Murphy, S Knecht - Journal of hospitality and tourism …, 2016 - Elsevier
The proliferation of smartphone ownership and mobile travel bookings has persuaded
hoteliers to develop mobile strategies and develop applications (apps). To investigate the …

How do tourists search for tourism information via smartphone before and during their trip?

S Kang, LW Jodice, WC Norman - Tourism recreation research, 2020 - Taylor & Francis
This study examined tourists' smartphone use patterns for tourism information searches. We
explored associations between respondents' demographic and socioeconomic …