Background Chatbots, or conversational agents, have emerged as significant tools in health
care, driven by advancements in artificial intelligence and digital technology. These …

Conversational agents (CAs) have come a long way from their first appearance in the 1960s
to today's generative models. Continuous technological advancements such as statistical …

Recent advances in Artificial Intelligence (AI) and machine learning have paved the way for
the increasing adoption of chatbots in language learning. Research published to date has …

Large language models have been shown useful in multiple domains including
conversational agents, education, and explainable AI. ChatGPT is a large language model …

This mini-review aims to identify major research trends, models, and theories and provide
specific pedagogical implications for teaching when using chatbots in EFL classes. This …

Conversational technologies are transforming the landscape of human‐machine interaction.
Chatbots are increasingly being used in several domains to substitute human agents in …

This paper investigates the capabilities of ChatGPT as an automated assistant in diverse
domains, including scientific writing, mathematics, education, programming, and healthcare …

Artificial intelligence is changing the world, especially the interaction between machines and
humans. Learning and interpreting natural languages and responding have paved the way …

Purpose This research work aims to arise from develo** new communication channels for
customer service in micro, small and medium enterprises (MSMEs), such as chatbots. In …

This study aims to identify generative AI (GenAI) applications and develop a roadmap for the
near, mid, and far future. Structural topic modeling (STM) is used to discover latent semantic …