Going beyond the untold facts in PLS–SEM and moving forward

JF Hair, M Sarstedt, CM Ringle, PN Sharma… - European Journal of …, 2024 - emerald.com
Going beyond the untold facts in PLS–SEM and moving forward | Emerald Insight Books and
journals Case studies Expert Briefings Open Access Publish with us Advanced search Going …

RETRACTED ARTICLE: Immersive Museums in the Digital Age: Exploring the Impact of Virtual Reality on Visitor Satisfaction and Loyalty

G Li, S Lin, Y Tian - Journal of the Knowledge Economy, 2024 - Springer
In the digital era, virtual reality (VR) technology has revolutionized the museum experience,
redefining how visitors engage with cultural artifacts and exhibits. This research investigates …

Marketing analysis and customer satisfaction on customer loyalty global competition era

I Sani, WD Febrian - Jurnal Perspektif Manajerial Dan …, 2023 - jurnal.undira.ac.id
This scientific paper aims to provide an overview of existing scientific papers from a
researcher's perspective. The method used as a discussion uses a graphic style of writing …

[HTML][HTML] Special issue editorial: Advanced partial least squares structural equation modeling (PLS-SEM) applications in business research

SP Gudergan, OI Moisescu, L Radomir… - Journal of Business …, 2025 - Elsevier
This special issue comprises a series of advanced applications of and methodological
developments concerning PLS-SEM in business research. PLS-SEM, 1 introduced by Wold …

[HTML][HTML] A conceptual approach to understanding the customer experience in E-Commerce: An empirical study

PB Pires, M Prisco, C Delgado, JD Santos - Journal of Theoretical and …, 2024 - mdpi.com
This study aimed to identify the constructs related to customer experience that underpin e-
commerce, as well as their interconnections, to develop a comprehensive conceptual model …

Resident satisfaction and influencing factors of the renewal of old communities

S Xu, M Chen, B Yuan, Y Zhou… - Journal of Urban Planning …, 2024 - ascelibrary.org
Urban renewal is becoming a new trend worldwide to promote sustainable urban
development, an important component of which is the renewal of old communities. In the …

Construction of the national fitness public service satisfaction model in China based on American Customer Satisfaction Index

F Tian, J Zhou, F Liu - PloS one, 2025 - journals.plos.org
Objective The national fitness initiative in China is a strategic priority, public satisfaction is a
key metric for evaluating the effectiveness of public services. The American Customer …

[PDF][PDF] Measuring the impact of healthcare service quality of hospitals on customer satisfaction

R Wulandari, IP Doddy… - … and Business Strategy …, 2024 - pdfs.semanticscholar.org
Measuring the impact of healthcare service quality of hospitals on customer satisfaction Page 1
Corporate & Business Strategy Review / Volume 5, Issue 1, Special Issue, 2024 336 …

Exploring determinants of visitor's e-WOM in the virtual art exhibition with an extended American Customer Satisfaction Index Model

X Wang, Y Liao, C Liu, J Zheng - Consumer Behavior in Tourism and …, 2025 - emerald.com
Purpose By applying the American Customer Satisfaction Index (ACSI) model to virtual art
exhibitions, this research aims to reveal insights into the factors impacting visitor satisfaction …

Electronic customer relationship management and reputation: drivers of customer satisfaction and loyalty in digital-only banking

M Haghighinasab, D Ahmadi, F Khobbakht - Journal of Financial Services …, 2025 - Springer
This research investigates the influence of electronic customer relationship management (E-
CRM) and reputation on customer loyalty, emphasizing the mediating role of customer …