This study aims at providing a comprehensive research guide from total quality management
(TQM) to business excellence for future researchers. A total of 371 research papers are …

Purpose–The purpose of this paper is to improve the understanding of how organisations
successfully deploy business excellence (BE) by comparing the tools and strategies …

Purpose–This paper aims to identify important challenges to sustaining business excellence
amongst award‐winning companies in Australia. Design/methodology/approach …

Competing for and winning business excellence awards (BEAs) is essential for firms' long‐
term performance. However, the role of these BEAs in inspiring good and generating …

Purpose The purpose of this study is to address a critical gap in the existing literature on
business excellence implementation. While various studies have examined different aspects …

Purpose–The purpose of this paper is to explore the challenges that face leaders when
implementing business excellence programmes in the Jordanian public sector …

The aim of this research is to identify the organisational profiles; that is to say, the key
management factors and the results which characterise them. We also analyse if these key …

Business excellence assessments—such as those proposed by the European Foundation
for Quality Management and the administrators of the Malcolm Baldrige National Quality …

The objective of this study is to investigate the relations between soft factors in the change
management (ie leadership, human resource & culture) and operational excellence (OPX) …

This paper presents the results of the empirical study conducted in 68 Spanish private firms
which are immersed in the implementation process of the European Foundation for Quality …