Recently, Product Question Answering (PQA) on E-Commerce platforms has attracted
increasing attention as it can act as an intelligent online shop** assistant and improve the …

User Satisfaction Estimation (USE) is an important yet challenging task in goal-oriented
conversational systems. Whether the user is satisfied with the system largely depends on the …

The reviews written by users in E-commerce platform have been fully exploited by product-
related question answering systems, which ignore the product descriptions with valuable …

Perusing web data items such as shop** products is a core online user activity. To prevent
information overload, the content associated with data items is typically dispersed across …

Product question answering (PQA), aiming to automatically provide instant responses to
customer's questions in E-Commerce platforms, has drawn increasing attention in recent …

This paper focuses on answering subjective questions about products. Different from the
factoid question with a single answer span, this subjective one involves multiple viewpoints …

Aspect-based sentiment analysis (ABSA) typically focuses on extracting aspects and
predicting their sentiments on individual sentences such as customer reviews. Recently …

Multimodal question answering (MMQA), which aims to derive the answer from multiple
knowledge modalities (eg, text, tables, and images), has received increasing attention due …

Predicting the answer to a product-related question is an emerging field of research that
recently attracted a lot of attention. Answering subjective and opinion-based questions is …

Technolgoical innovation has covered all aspects of business all over the world. With
growing pace of digitalisation all over the globe, e-commerce has become one of the …