Esta revisión bibliográfica evalúa indicadores derivados de medios sociales, tanto
generales como académicos. Tales indicadores han sido llamados, influmétricos …

With the advent of Web 2.0, people became more eager to express and share their opinions
on web regarding day-to-day activities and global issues as well. Evolution of social media …

Sentiment analysis research has been increasing tremendously in recent times due to the
wide range of business and social applications. Sentiment analysis from unstructured …

Sentiment analysis (SA) has become one of the most active and progressively popular areas
in information retrieval and text mining due to the expansion of the World Wide Web (WWW) …

Today, consumer reviews are available on the Internet for a large number of product
categories. The pros and cons expressed in this way uncover individually perceived …

With the rapid adoption of smartphones, develo** mobile apps has become an attractive
arena for entrepreneurs. Many factors drive the sales of mobile apps, one of which is online …

Purpose–In this paper the authors present a study that uses Twitter to identify critical
elements of customer service in the airline industry. The goal of the study was to uncover …

Sales, product design, and engineering teams benefit immensely from better understanding
customer perspectives. How do customers combine a product's technical specifications (ie …

With the rapid growth of user-generated content on the internet, automatic sentiment
analysis of online customer reviews has become a hot research topic recently, but due to …

Opinion target extraction or aspect extraction is the most important subtask of the aspect-
based sentiment analysis. This task focuses on the identification of the targets of user's …