A review of natural language processing techniques for opinion mining systems

S Sun, C Luo, J Chen - Information fusion, 2017 - Elsevier
As the prevalence of social media on the Internet, opinion mining has become an essential
approach to analyzing so many data. Various applications appear in a wide range of …

Understanding the determinants of online review helpfulness: A meta-analytic investigation

H Hong, D Xu, GA Wang, W Fan - Decision Support Systems, 2017 - Elsevier
Online consumer reviews can help customers reduce uncertainty and risks faced in online
shop**. However, the studies examining the determinants of perceived review helpfulness …

Sentiment analysis leveraging emotions and word embeddings

M Giatsoglou, MG Vozalis, K Diamantaras… - Expert Systems with …, 2017 - Elsevier
Sentiment analysis and opinion mining are valuable for extraction of useful subjective
information out of text documents. These tasks have become of great importance, especially …

[LIBRO][B] Sentiment analysis and opinion mining

B Liu - 2022 - books.google.com
Sentiment analysis and opinion mining is the field of study that analyzes people's opinions,
sentiments, evaluations, attitudes, and emotions from written language. It is one of the most …

A survey of opinion mining and sentiment analysis

B Liu, L Zhang - Mining text data, 2012 - Springer
Sentiment analysis or opinion mining is the computational study of people's opinions,
appraisals, attitudes, and emotions toward entities, individuals, issues, events, topics and …

Social influence's impact on reader perceptions of online reviews

YH Cheng, HY Ho - Journal of Business Research, 2015 - Elsevier
A large number of online customer reviews greatly influences consumer purchasing
decisions. Whether positive or negative, consumers regard online customer reviews as …

[LIBRO][B] Sentiment analysis: Mining opinions, sentiments, and emotions

B Liu - 2020 - books.google.com
Sentiment analysis is the computational study of people's opinions, sentiments, emotions,
moods, and attitudes. This fascinating problem offers numerous research challenges, but …

Perceived 'usefulness' of online consumer reviews: An exploratory investigation across three services categories

P Racherla, W Friske - Electronic commerce research and applications, 2012 - Elsevier
Online reviews, a form of online word-of-mouth (eWOM), have recently become one of the
most important sources of information for modern consumers. Recent scholarship involving …

[PDF][PDF] Sentiment analysis and subjectivity.

B Liu - Handbook of natural language processing, 2010 - researchgate.net
Textual information in the world can be broadly categorized into two main types: facts and
opinions. Facts are objective expressions about entities, events and their properties …

Mining customer requirements from online reviews: A product improvement perspective

J Qi, Z Zhang, S Jeon, Y Zhou - Information & Management, 2016 - Elsevier
Big data commerce has become an e-commerce trend. Learning how to extract valuable
and real time insights from big data to drive smarter and more profitable business decisions …