Abstract Purpose of Review We provide an outlook on the definitions, laboratory research,
and applications of social robots, with an aim to understand what makes a robot social—in …

Artificial intelligence advances have led to robots endowed with increasingly sophisticated
social abilities. These machines speak to our innate desire to perceive social cues in the …

Purpose The technological revolution in the service sector is radically changing the ways in
which and with whom consumers co-create value. This conceptual paper considers social …

Robots are increasingly envisaged as our future cohabitants. However, while considerable
progress has been made in recent years in terms of their technological realization, the ability …

Artificial intelligence (AI) contactless services thrived during the COVID-19 pandemic, while
their consequences remained unclear. Based on media equation theory and means-end …

Increasing man-machine trust has burgeoned during the last few decades. The growing
interest in trust-building has led to the study of the non-dichotomous nature of trust. Trust as …

Seeing an agent perform an action typically triggers a motor simulation of that action in the
observer's Mirror Neuron System (MNS). Over the past few years, it has become increasingly …

As robots advance from the pages and screens of science fiction into our homes, hospitals,
and schools, they are poised to take on increasingly social roles. Consequently, the need to …

The evaluation of how (human) individuals perceive robots is a central issue to better
understand human–robot interaction (HRI). On this topic, promising proposals have …

Understanding the mechanisms and consequences of attributing socialness to artificial
agents has important implications for how we can use technology to lead more productive …