From total quality management to Quality 4.0: A systematic literature review and future research agenda

HC Liu, R Liu, X Gu, M Yang - Frontiers of Engineering Management, 2023 - Springer
Quality 4.0 is an emerging concept that has been increasingly appreciated because of the
intensification of competition, continually changing customer requirements and …

[HTML][HTML] Factors influencing readiness for artificial intelligence: a systematic literature review

W Ali, AZ Khan - Data Science and Management, 2024 - Elsevier
Public-and private-sector organizations have adopted artificial intelligence (AI) to meet the
challenges of the Fourth Industrial Revolution. The successful implementation of AI is a …

Benefits, challenges, critical success factors and motivations of Quality 4.0–A qualitative global study

J Antony, O McDermott, M Sony, A Toner… - Total Quality …, 2023 - Taylor & Francis
Purpose–Quality 4.0 (Q4. 0) is nascent, but many organisations have started their journeys
on Q4. 0. This study seeks to investigate the real-time organisational benefits and …

Critical challenges of integrating OPEX strategies with I4. 0 technologies in manufacturing SMEs: A few pieces of evidence from develo** economies

S Joshi, M Sharma, S Bartwal, T Joshi, M Prasad - The TQM Journal, 2024 - emerald.com
Purpose The study proposes to determine the impending challenges to lean integration with
Industry 4.0 (I4. 0) in manufacturing that aims at achieving desired operational performance …

Soft and hard total quality management practices promote industry 4.0 readiness: a SEM-neural network approach

K Ali, SK Johl, A Muneer, A Alwadain, RF Ali - Sustainability, 2022 - mdpi.com
Industry 4.0 (I4. 0) is a technological development in the manufacturing industry that has
revolutionized Total Quality Management (TQM) practices. There has been scant empirical …

The readiness of manufacturing industries to transit to Quality 4.0

DP Maganga, IWR Taifa - International Journal of Quality & Reliability …, 2023 - emerald.com
Purpose This research provides the essential aspects of the transition from traditional quality
methods like total quality management, quality assurance and quality control to a new …

Quality 4.0: big data analytics to explore service quality attributes and their relation to user sentiment in Airbnb reviews

N Amat-Lefort, F Barravecchia… - International Journal of …, 2023 - emerald.com
Purpose Quality 4.0 is a new paradigm of quality management, which emphasises the need
to adapt to recent technological innovations by updating traditional quality approaches …

Quality 4.0: results from a systematic literature review

D Oliveira, H Alvelos, MJ Rosa - The TQM Journal, 2025 - emerald.com
Purpose Quality 4.0 is being presented as the new stage of quality development. However,
its overlying concept and rationale are still hard to define. To better understand what …

Quality management in industry 4.0 environment: a morphological analysis and research agenda

A Prashar - International Journal of Quality & Reliability …, 2023 - emerald.com
Purpose Digitalised and interconnected production systems in the era of fourth industrial
revolution or Industry 4.0 (I4. 0) have triggered the need of resha** the traditional Quality …

Evaluation of organizational variables of quality 4.0 in digital transformation: the study of an Indian manufacturing company

A Mittal, V Kumar, P Verma, A Singh - The TQM Journal, 2024 - emerald.com
Purpose The study aims to identify organizational variables of quality 4.0 for an Indian
manufacturing company in the case of digital transformation. Furthermore, the organization …