The decision to source software development to an overseas firm (offshoring) is looked at
frequently in simple economic terms-it's cheaper, and skilled labor is easier to find. In …

Many firms have adopted outsourcing in recent years as a means of governing their
information technology (IT) operations. While outsourcing is associated with significant …

Outsourcing information technology (IT) operations has been recognized to have important
potential benefits, including cost reduction, improved quality of service, and access to …

Most empirical research on users' resistance toward Information Technology (IT) has been
conducted after implementation of IT in organisations. Little research has been done on the …

Digital strings are not visible, but affect all economic segments. This book studies the
phenomenon of digitalization with the instruments of economics in order to explore the …

There is much reported research on risk, and risk management but research on strategic IT
system development outsourcing risk, from the client perspective, remains unclear. A …

Information Technology (IT) is a key productive factor in the banking and finance industry
(BFI) as almost the entire production and delivery of services can in principle be digitized …

This study analyzes two extreme outsourcing situations. In the first case, contractual
problems derailed the original agreement and precipitated a disastrous divorce. In the …

Develo** a sustainable client–provider relationship in an outsourcing arrangement is
important. This study attempts to identify the effects of unexplored antecedents of …

Once the decision to outsource an activity has been made, managers are faced with issues
related to the management of the relationship with their service providers. A critical element …