Choice overload: A conceptual review and meta-analysis

A Chernev, U Böckenholt, J Goodman - Journal of Consumer Psychology, 2015 - Elsevier
Despite the voluminous evidence in support of the paradoxical finding that providing
individuals with more options can be detrimental to choice, the question of whether and …

Understanding retail branding: conceptual insights and research priorities

KL Ailawadi, KL Keller - Journal of retailing, 2004 - Elsevier
With the growing realization that brands are one of a firm's most valuable intangible assets,
branding has emerged as a top management priority in the last decade. Given its highly …

Reducing perceived health risk to attract hotel customers in the COVID-19 pandemic era: Focused on technology innovation for social distancing and cleanliness

H Shin, J Kang - International Journal of Hospitality Management, 2020 - Elsevier
As an essential risk-reduction strategy, technology innovation is likely to play a key role in
the hotel industry's recovery from the 2020 coronavirus pandemic. However, its impact on …

[HTML][HTML] Decisions with ChatGPT: Reexamining choice overload in ChatGPT recommendations

J Kim, JH Kim, C Kim, J Park - Journal of Retailing and Consumer Services, 2023 - Elsevier
This research examines how individuals respond differently to recommendation options
generated by ChatGPT, an AI-powered language model, in five studies. In contrast to …

Active innovation resistance: An empirical study on functional and psychological barriers to innovation adoption in different contexts

V Joachim, P Spieth, S Heidenreich - Industrial Marketing Management, 2018 - Elsevier
Active innovation resistance is considered to be a main driver of innovation rejection, and
traditionally related to five product-specific adoption barriers driving this negative attitude …

Interactive home shop**: consumer, retailer, and manufacturer incentives to participate in electronic marketplaces

J Alba, J Lynch, B Weitz, C Janiszewski… - Journal of …, 1997 - journals.sagepub.com
The authors examine the implications of electronic shop** for consumers, retailers, and
manufacturers. They assume that near-term technological developments will offer …

Paradoxes of technology: Consumer cognizance, emotions, and co** strategies

DG Mick, S Fournier - Journal of Consumer research, 1998 - academic.oup.com
Although technological products are unavoidable in contemporary life, studies focusing on
them in the consumer behavior field have been few and narrow. In this article, we investigate …

Consumer preference for a no-choice option

R Dhar - Journal of consumer research, 1997 - academic.oup.com
The traditional focus in the decision-making literature has been on understanding how
consumers choose among a given set of alternatives. The notion that preference uncertainty …