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[HTML][HTML] A cross-disciplinary review of crisis spillover research: Spillover types, risk factors, and response strategies
The spillover effect of crises has become an emerging research topic in the field of crisis
communication, however to our knowledge a cross-disciplinary review of the literature on …
communication, however to our knowledge a cross-disciplinary review of the literature on …
A framework for deprecating datasets: Standardizing documentation, identification, and communication
Datasets are central to training machine learning (ML) models. The ML community has
recently made significant improvements to data stewardship and documentation practices …
recently made significant improvements to data stewardship and documentation practices …
Crisis response strategy manipulation: A systematic review and a test of nuances
Although testing the effectiveness of crisis response strategies has been a prominent topic in
crisis communication research, studies have rarely addressed whether the manipulation of …
crisis communication research, studies have rarely addressed whether the manipulation of …
How sorry are you? Intensified apologies and the mediating role of perceived remorse in corporate crisis communication
This article reports the results of a between-subject experiment investigating the direct and
indirect effects of intensified apologies on purchase intent. The study adopts a linguistic …
indirect effects of intensified apologies on purchase intent. The study adopts a linguistic …
This study examines how both the content (ie, denial vs. apology) and the verb voice (ie,
active voice vs. passive voice) of a crisis response affect the public's perception of crisis …
active voice vs. passive voice) of a crisis response affect the public's perception of crisis …
Unveiling the toxic leadership culture in south African universities: authoritarian behaviour, cronyism and self-serving practices
Introduction Toxicity among staff members of higher education institutions (HEIs) is often
under-reported or not reported at all. Experiences of toxic leadership are deemed …
under-reported or not reported at all. Experiences of toxic leadership are deemed …
Toward a theory of corporate apology: mechanisms, contingencies, and strategies
Purpose Corporate apologies, relative to other responses to well-publicized past
transgressions, have distinct implications, sparking a rich tradition of apology research. But …
transgressions, have distinct implications, sparking a rich tradition of apology research. But …