The impact of post-merger integration on the customer–supplier relationship

J Kato, R Schoenberg - Industrial Marketing Management, 2014 - Elsevier
While the impact of mergers and acquisitions (M&A) on internal stakeholders has generated
considerable empirical study, comparatively little academic attention has been paid as to …

Customer retention: A source of value for serial acquirers

WY Degbey - Industrial Marketing Management, 2015 - Elsevier
Customer retention, in most cases, is regarded as an indicator of acquisition performance,
but factors influencing it have rarely been studied in the serial acquirer context. As a …

The effect of mergers and acquisitions on customer–company relationships: Exploring employees' perceptions in the Spanish banking sector

P Alvarez-González, C Otero-Neira - International Journal of bank …, 2020 - emerald.com
Purpose The purpose of this paper is to explore employees' perceptions about customers'
reactions to mergers and acquisitions (M&A). In particular, the aim is to explore how M&A in …

Disruption, dissolution and reconstruction: A dialectical view on inter-organizational relationship development

S Alimadadi, A Bengtson, A Salmi - Scandinavian Journal of Management, 2019 - Elsevier
This paper contributes to research on inter-organizational relationship dynamics by applying
a dialectical approach. We analyze a situation where the relationship parties have divergent …

Acquisitions and network identity change

C Öberg, C Grundström, P Jönsson - European Journal of Marketing, 2011 - emerald.com
Purpose–The purpose of the paper is to discuss whether or not an acquisition changes the
network identity of an acquired firm and, if so, how. This study aims to bring new insights to …

Social capital is not for sale: a supply network perspective on mergers and acquisitions

M Chakkol, M Finne, JZ Raja… - Supply Chain Management …, 2018 - emerald.com
Purpose Mergers and acquisitions (M&As) often lead to significant changes in the focal
supply networks, hence disrupting firm-level relationships. Little is known about the supply …

Navigating challenging contexts: Costs and benefits of codified acquisition experience

F Bauer, DR King, S Schriber, C Kruckenhauser - Long Range Planning, 2021 - Elsevier
Despite its intuitive appeal, acquisition experience has not shown a clear benefit to
acquirers, and we argue the applicability of acquisition experience depends on goals and …

Effect of acquisitions on target firms' stakeholder welfare: Evidence from corporate social responsibility

G Choi, TN Kim - Business and Society Review, 2022 - Wiley Online Library
This study examines whether acquirers support targets' superior corporate social
responsibility (CSR) and/or remedy targets' greater CSR problems during the post‐merger …

[HTML][HTML] We are never ever getting back together: Constraints on business relationship reactivation after bankruptcy-acquisition

O Wadell, S Åberg - Scandinavian Journal of Management, 2021 - Elsevier
The purpose of this paper is to create a conceptual model of constraints on business
relationship reactivation after bankruptcy-acquisition. Previous research has predominantly …

Customer and competitor responses to mergers and acquisitions: an empirical investigation in the logistics industry

J Kato, R Schoenberg - Advances in mergers and acquisitions, 2012 - emerald.com
We present an empirical investigation into how customers and competitors respond to
merger and acquisition (M&A) activity, using data obtained from business-to-business …