Since the late 1990s, online shop** has taken off as an increasing number of consumers
purchase increasingly diversified products on the Internet. Given that how to attract and …

Over the last few years, the concept of online loyalty has been examined extensively in the
literature, and it remains a topic of constant inquiry for both academics and marketing …

The study aims to investigate the impact of electronic customer relationship management on
customers' Electronic satisfaction of Communication companies in Kuwait. The study …

This study aims to determine the effect of trust, comfort, and security on purchasing decisions
at Shopee. With the development of an online shop** system that uses the internet …

Destination marketing organizations invest considerable amounts of money in the
development of Web sites as part of their overall promotion efforts. With increasing pressure …

The purpose of this study is to determine the effect of e-WOM, convenience, and trust in
purchasing decisions. The development of internet-based trading systems or e-commerce …

Purpose–The objective of this paper is to examine online brand relationships, and the
linkage between satisfaction, trust, and loyalty on the web site level. The web site is …

El presente estudio se ocupa de la medición de la satisfacción del cliente en las
Organizaciones No Lucrativas (Organizaciones No Gubernamentales y Fundaciones) de …

As business-to-consumer online shop** grows, e-commerce channel providers will need
to explore ways to anticipate consumers' needs to deliver an efficient shop** experience …

The exploration of online customer satisfaction (called e-satisfaction hereafter) and
repurchase becomes increasingly important in e-commerce. Yet, the process of e …