[HTML][HTML] Frontline employees' turnover intentions in tourism and hospitality sectors: A systematic literature review and research agenda

CN Nguyen, G Hoang, TT Luu - Tourism Management Perspectives, 2023 - Elsevier
Frontline employees play crucial roles in tourism and hospitality organizations because they
work directly with the customers and represent the organization. However, the turnover rate …

Wellness dimensions of hospitality employees: A systematic review

M Alcorn, B Koo - International Journal of Hospitality Management, 2025 - Elsevier
The purpose of this study is to systematically review and synthesize the existing employee
wellness literature on studies conducted in the hospitality context, connecting the various …

Workplace fun and work engagement in tourism and hospitality: The role of psychological capital

SH Tsaur, FS Hsu, H Lin - International Journal of Hospitality Management, 2019 - Elsevier
Although previous literature has examined the relationship between workplace fun and work
engagement, the construct of psychological capital is introduced in the context of tourism …

“Are your employees mentally prepared for the pandemic?” Wellbeing-oriented human resource management practices in a develo** country

T Ngo, D Le, T Doan - International Journal of Hospitality Management, 2023 - Elsevier
Employees are the most valuable asset of any service business because of its human-
centric nature. However, in the crisis situations, the human side in crisis management …

Collective psychological capital: Linking shared leadership, organizational commitment, and creativity

CM Wu, TJ Chen - International journal of hospitality management, 2018 - Elsevier
Drawing from a macro perspective of social exchange theory, the current study aims to
examine the relationships between shared leadership, collective psychological capital …

Supervisor support and turnover in hotels: does subjective well-being mediate the relationship?

S Gordon, CHH Tang, J Day, H Adler - International Journal of …, 2018 - emerald.com
Supervisor support and turnover in hotels: Does subjective well-being mediate the relationship?
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Psychological capital, co** mechanisms and organizational resilience: Insights from the 2016 Kaikoura earthquake, New Zealand

G Prayag, LK Ozanne, H de Vries - Tourism Management Perspectives, 2020 - Elsevier
Psychological capital (PsyCap) of tourism business owners and managers in the face of
adversity has received scant attention. This study explores how the four components (self …

A comprehensive meta-analyses of the nomological network of psychological capital (PsyCap)

S Loghman, M Quinn, S Dawkins… - … of Leadership & …, 2023 - journals.sagepub.com
This paper presents the most rigorous meta-analysis undertaken to date of empirical
literature examining antecedents and outcomes related to psychological capital (PsyCap) …

How despotic leadership jeopardizes employees' performance: the roles of quality of work life and work withdrawal

S Nauman, C Zheng, AA Basit - Leadership & Organization …, 2021 - emerald.com
Purpose This study contributes to the leadership literature by examining how and when
despotic leadership jeopardizes employees' performance. Specifically, we examine whether …

Employees' green recovery performance: the roles of green HR practices and serving culture

TT Luu - Journal of Sustainable Tourism, 2018 - Taylor & Francis
ABSTRACT A tourist organization'green sustainability can be achieved not only through its
employees' environmental activities but also through their green recovery behavior …