Determining influence of service quality on user identification, belongingness, and satisfaction on mobile social media: insight from emotional attachment perspective

H Pang, K Zhang - Journal of Retailing and Consumer Services, 2024 - Elsevier
WeChat has burgeoned into a predominant mobile communication platform that facilitates
instantaneous text and voice-mediated dialogues. Currently, it stands out as a quintessential …

[HTML][HTML] Consumer purchase intention toward POI-retailers in cross-border E-commerce: An integration of technology acceptance model and commitment-trust theory

U Wistedt - Journal of Retailing and Consumer Services, 2024 - Elsevier
Consumer purchase intention in cross-border e-commerce (CBEC) has received significant
attention in international marketing. However, little research has investigated consumer …

Establishing Consumer Trust Through Data Protection Law as a Competitive Advantage in Indonesia and India

RA Prastyanti, R Sharma - Journal of Human Rights, Culture and Legal …, 2024 - jhcls.org
Data protection laws play a crucial role in enhancing consumer trust in the digital economy,
especially with the rise of online cybersecurity threats due to firm expansion. Despite …

Capturing OTT users in an emerging market: Insights on quality of OTT service and behavioral intentions through extended technology acceptance model

Y Kim, B Oyunbold, T Roh - Journal of Retailing and Consumer Services, 2024 - Elsevier
The objective of this study is to explore the determinants influencing the intention to use over–
the–top (OTT) services among Mongolian users. The research uniquely extends the …

[HTML][HTML] Integrating perceived safety and socio-demographic factors in UTAUT model to explore Australians' intention to use fully automated vehicles

Y Chen, SK Khan, N Shiwakoti, P Stasinopoulos… - Research in …, 2024 - Elsevier
Growing global research utilizes user acceptance models to investigate the public
acceptance of automated vehicles (AVs). A growing body of literature suggests it is essential …

Technopreneurship in healthcare: Evaluating user satisfaction and trust in ai-driven safe entry stations

U Rahardja, PA Sunarya, Q Aini, S Millah… - Aptisi Transactions on …, 2024 - att.aptisi.or.id
The development of technology in the health sector has encouraged the adoption of
technopreneurship, especially in the application of artificial intelligence (AI) to support the …

Online shop**: How can algorithm performance expectancy enhance impulse buying?

S Gallin, A Portes - Journal of Retailing and Consumer Services, 2024 - Elsevier
Building on the literature on trust and Persuasion Knowledge Theory, this study examines
the mediating role of trust in the relationship between algorithm performance expectancy …

Exploring cognitive-behavioral drivers impacting consumer continuance intention of fitness apps using a hybrid approach of text mining, SEM, and ANN

S Bellary, PK Bala, S Chakraborty - Journal of Retailing and Consumer …, 2024 - Elsevier
Amidst the digital revolution, consumer wellness services have been transformed by the
proliferation of health and fitness apps (HFAs). Leveraging the information systems …

User perceptions and continuance intentions: An in-depth analysis of perceived values in amateur-hosted sharing accommodations

L Zhang, R Mahmood, IM Yasin, Y Ma - Journal of Retailing and Consumer …, 2024 - Elsevier
The sharing economy is believed to be a sustainable concept that can be beneficial both
environmentally and economically, while it is noted that the sharing economy has shifted …

Characteristics determining customer's preferences for OTT video streaming: A multivariate analysis

K Kumar, VR Krishna, M Govindaraj, V Pawar… - Entertainment …, 2025 - Elsevier
The video streaming over-the-top (OTT) services, provided by both domestic and
international companies such as Amazon Prime and Netflix, have created a significant …