Marketing in the Metaverse: Conceptual understanding, framework, and research agenda

KG Barrera, D Shah - Journal of Business Research, 2023 - Elsevier
A hyper-connected digital universe referred to as the 'metaverse'bears the promise of
fundamentally changing how consumers, brands, and firms will transact and interact in a …

Immersive technology: A meta-analysis of augmented/virtual reality applications and their impact on tourism experience

X Fan, X Jiang, N Deng - Tourism Management, 2022 - Elsevier
The immersive technologies of augmented reality (AR) and virtual reality (VR) have been
widely applied in the tourism sector. Previous research has independently explored effective …

Applying virtual reality and augmented reality to the tourism experience: a comparative literature review

MA Bretos, S Ibáñez-Sánchez, C Orús - Spanish Journal of Marketing …, 2024 - emerald.com
Purpose The purpose of this paper is to investigate how previous literature has analyzed the
role of augmented reality and virtual reality in the field of tourism, distinguishing between …

Augmented reality in vocational training: A systematic review of research and applications

FK Chiang, X Shang, L Qiao - Computers in Human Behavior, 2022 - Elsevier
Augmented reality (AR) technology is widely used in various fields. However, there are few
systematic reviews on the application of AR in vocational training. To fill this research gap …

Customer-robot interactions: Understanding customer experience with service robots

D Huang, Q Chen, J Huang, S Kong, Z Li - International Journal of …, 2021 - Elsevier
Technology developments relating to automation, artificial intelligence, and robots have
transformed the landscape of service industries, including hospitality and tourism. Through a …

[HTML][HTML] A systematic review of virtual reality in tourism and hospitality: The known and the paths to follow

M de Lurdes Calisto, S Sarkar - International Journal of Hospitality …, 2024 - Elsevier
Virtual reality is currently used to enhance travelers' experience, providing destinations,
attractions, and businesses with additional marketing tools, resha** consumer …

[HTML][HTML] Enhancing the customer experience with virtual and augmented reality: The impact of content and device type

C Orús, S Ibáñez-Sánchez, C Flavián - International Journal of Hospitality …, 2021 - Elsevier
Virtual and augmented reality are changing how companies interact with customers.
However, previous research has paid little attention to compare their effectiveness. This …

Examining the effect of virtual reality technology on marketing performance of fashion industry in Jordan

M Alshurideh, S Anagreh, E Tariq… - … Journal of Data and …, 2024 - growingscience.com
This research examined how virtual reality technology affects the marketing performance of
the fashion industry in Jordan. Based on a sample composed of 528 online customers …

Immersive gaming in the fashion arena: an investigation of brand coolness and its mediating role on brand equity

SF Salem, AB Alanadoly… - Journal of Research in …, 2024 - emerald.com
Purpose This study's aim was to investigate the role of the perceived values of gaming on
consumers' perceptions of brands as cool as well as the impacts on the consumer–brand …

How do virtual AI streamers influence viewers' livestream shop** behavior? The effects of persuasive factors and the mediating role of arousal

X Zhang, Y Shi, T Li, Y Guan, X Cui - Information Systems Frontiers, 2024 - Springer
With the exponential growth of livestream shop** and the development of artificial
intelligence (AI), virtual influencers powered by AI have become a new trend. However, this …