[HTML][HTML] From CRM to social CRM: A bibliometric review and research agenda for consumer research
R Perez-Vega, P Hopkinson, A Singhal… - Journal of Business …, 2022 - Elsevier
Contemporary perspectives on customer relationship management and the parent concept
of customer management gathered momentum in the mid-1980 s and early 1990s. The …
of customer management gathered momentum in the mid-1980 s and early 1990s. The …
Leveraging artificial intelligence for enhanced supply chain optimization: a comprehensive review of current practices and future potentials
OS Joel, AT Oyewole, OG Odunaiya… - International Journal of …, 2024 - fepbl.com
The integration of artificial intelligence (AI) technologies into supply chain management has
emerged as a crucial avenue for enhancing efficiency, agility, and responsiveness in …
emerged as a crucial avenue for enhancing efficiency, agility, and responsiveness in …
Artificial intelligence, blockchain, big data analytics, machine learning and data mining in traditional CRM and social CRM: a critical review
In the ever-increasing competitive and customer-centered global market, the role of
Customer Relationship Management (CRM) is essential to the performance, longevity …
Customer Relationship Management (CRM) is essential to the performance, longevity …
Exploratory review of applications of machine learning in finance sector
The finance sector is one of the key pillars of any nation's economy. However, with the
emergence of big data and rapid advancements in technology, the finance sector is …
emergence of big data and rapid advancements in technology, the finance sector is …
[PDF][PDF] Challenges in decoding consumer behavior with data science
V Chkoniya - European Journal of Economics and Business Studies, 2021 - revistia.com
Decoding the ever-evolving consumer behavior is one of the biggest challenges faced by
marketers around the world. The future of consumer behavior research is put into question …
marketers around the world. The future of consumer behavior research is put into question …
[PDF][PDF] Covid-19 detection using modified xception transfer learning approach from computed tomography images
Purpose The main purpose in this study is to propose a transfer learning-based method for
COVID-19 detection from recently collected and challenging database of Computed …
COVID-19 detection from recently collected and challenging database of Computed …
Artificial Intelligence (AI)-based Customer Relationship Management (CRM): a comprehensive bibliometric and systematic literature review with outlook on future …
Artificial Intelligence (AI) integration into Customer Relationship Management (CRM) within
enterprise information systems (EIS) has provided businesses with transformative …
enterprise information systems (EIS) has provided businesses with transformative …
Social crm: A literature review based on keywords network analysis
The ways of relationship between companies and customers have changed dramatically
due to web-users engagement with Social Media. This phenomenon brought up a new …
due to web-users engagement with Social Media. This phenomenon brought up a new …
CRATSM: An Effective Hybridization of Deep Neural Models for Customer Retention Prediction in the Telecom Industry: Manuscript Received: 8 April 2024, Accepted …
In the dynamic field of Customer Retention Prediction (CRP), strategic marketing and
promotion efforts targeting specific customers are crucial. Understanding customer behavior …
promotion efforts targeting specific customers are crucial. Understanding customer behavior …
COVID-19 Detection Using Transfer Learning Approach from Computed Tomography Images
Our main goal in this study is to propose a transfer learning based method for COVID-19
detection from Computed Tomography (CT) images. The transfer learning model used for …
detection from Computed Tomography (CT) images. The transfer learning model used for …