A review of research on tourism risk, crisis and disaster management: Launching the annals of tourism research curated collection on tourism risk, crisis and disaster …

BW Ritchie, Y Jiang - Annals of tourism Research, 2019 - Elsevier
This article reviews 142 papers published between 1960 and 2018 on tourism risk, crisis
and disaster management. The article (1) takes a thematic approach to synthesise past …

Crisis management research (1985–2020) in the hospitality and tourism industry: A review and research agenda

TM Wut, JB Xu, S Wong - Tourism Management, 2021 - Elsevier
The global tourism industry has already suffered an enormous loss due to COVID-19
(Coronavirus Disease 2019) in 2020. Crisis management, including disaster management …

Afraid to travel after COVID-19? Self-protection, co** and resilience against pandemic 'travel fear'

D Zheng, Q Luo, BW Ritchie - Tourism Management, 2021 - Elsevier
COVID-19 has generated an unprecedented level of public fear, likely impeding tourism
industry recovery after the pandemic is over. This study explores what trigger the public's …

Responses to COVID-19: The role of performance in the relationship between small hospitality enterprises' resilience and sustainable tourism development

AEE Sobaih, I Elshaer, AM Hasanein… - International Journal of …, 2021 - Elsevier
Tourism is one of the hardest-hit industries by the global pandemic of Novel Coronavirus
(COVID-19). Small tourism enterprises have been heavily affected and have had difficulty in …

Transcending the COVID-19 crisis: Business resilience and innovation of the restaurant industry in China

B Li, YY Zhong, T Zhang, N Hua - Journal of Hospitality and Tourism …, 2021 - Elsevier
Utilizing the content analysis approach, this study analyzed 153 textual information sources
to explore Chinese restaurant enterprises' innovative activities during and after COVID-19 …

Enhancing resilience in the Covid-19 crisis: lessons from human resource management practices in Vietnam

D Ngoc Su, D Luc Tra, HM Thi Huynh… - Current Issues in …, 2021 - Taylor & Francis
This study establishes how tourism and hospitality businesses in Vietnam developed
organizational resilience to survive the first wave of the Covid-19 crises. With employees …

The COVID-19 pandemic and organisational learning for disaster planning and management: A perspective of tourism businesses from a destination prone to …

GI Bhaskara, V Filimonau - Journal of Hospitality and Tourism Management, 2021 - Elsevier
Organisational learning is critical for building disaster-resilient tourism businesses. Limited
research has examined the mechanisms of organisational learning in tourism enterprises …

Hotels in contexts of uncertainty: Measuring organisational resilience

L Melián-Alzola, M Fernández-Monroy… - Tourism management …, 2020 - Elsevier
The tourism industry faces multiple changes (economic crises, climate change, technology
innovation…). Because of this vulnerability, as evidenced by the COVID-19 pandemic, the …

Crisis management in the hospitality sector SMEs in Pakistan during COVID-19

M Burhan, MT Salam, O Abou Hamdan… - International Journal of …, 2021 - Elsevier
The COVID-19 pandemic has delivered one of the worst economic shocks in modern history
and the hospitality sector has been severely affected. Since small businesses from the …

Tourism resilience in the 'new normal': Beyond **gle and jangle fallacies?

G Prayag - Journal of Hospitality and Tourism Management, 2023 - Elsevier
In this conceptual piece, I share my thoughts on tourism resilience in the 'new normal'and
outline both opportunities and challenges for the tourism industry and academia in …