Online opinion-sharing communities, which allow members to express personal opinions
and preferences about specific products, provide important channels for consumers to learn …

Given eWOM's growing importance and the interest of companies in having their products
positively rated, it is necessary to analyze the behavior of influencers in online communities …

User-generated content (UGC) plays an increasingly important role for knowledge sharing
among Internet users in recent years. Many travel sites encourage users to share their …

Abstract Electronic Word-of-Mouth communities have become popular over the last several
years as websites where people can share their online reviews about any type of product or …

Background: Seller opportunism is quite prevalent online and raises the overall cost of the
transaction. Online transaction platforms are more vulnerable to seller opportunism than …

[EN] The identification of influencers in any type of online social network is of paramount
importance, as they can significantly affect consumers' purchasing decisions. This paper …

The purpose of this study is to propose a data mining approach to predict the helpfulness
scores of online product reviewers. Such prediction can facilitate consumers to judge …

Improvement or development of sales is the goal of any firms, both engaged in the sale of
goods or services. Many things can be done so that sales can be increased, such as by a …

Background. Centralized online reputation systems, which collect users' opinions on
products, transactions and events as reputation information then aggregate and publish it …