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Luxury hospitality: A systematic literature review and research agenda
This article provides a systematic literature review of the hospitality, leisure, tourism,
business, and management literature on luxury hospitality. We use a data-driven …
business, and management literature on luxury hospitality. We use a data-driven …
A review of restaurant research in the last two decades: A bibliometric analysis
ME Rodríguez-López, JM Alcántara-Pilar… - International Journal of …, 2020 - Elsevier
The present paper presents the results of a bibliometric analysis of published academic
research dealing with restaurants in the fields of hospitality, leisure, sport and tourism. In …
research dealing with restaurants in the fields of hospitality, leisure, sport and tourism. In …
Human baristas and robot baristas: How does brand experience affect brand satisfaction, brand attitude, brand attachment, and brand loyalty?
This study investigates the antecedents and consequences of brand satisfaction with the
moderating role of type of barista. For this, data were collected from customers who used a …
moderating role of type of barista. For this, data were collected from customers who used a …
Brand experience and brand loyalty: is it a matter of emotions?
RB Mostafa, T Kasamani - Asia Pacific Journal of Marketing and …, 2021 - emerald.com
Purpose Based on the stimulus–organism–response (SOR) model, the aim of this study is to
explore the impact of brand experience (BE) on brand loyalty, with the mediation effect of …
explore the impact of brand experience (BE) on brand loyalty, with the mediation effect of …
Impact of CSR and environmental triggers on employee green behavior: The mediating effect of employee well‐being
M Ahmed, S Zehou, SA Raza… - Corporate Social …, 2020 - Wiley Online Library
This article explores the influence of corporate social responsibility (CSR) and three green
triggers of environment (awareness, concern, and knowledge) on employee well‐being and …
triggers of environment (awareness, concern, and knowledge) on employee well‐being and …
Perceived corporate social responsibility's impact on the well-being and supportive green behaviors of hotel employees: The mediating role of the employee-corporate …
L Su, SR Swanson - Tourism management, 2019 - Elsevier
The study explores the influence of perceived corporate social responsibility on the
employee-corporate relationship (organizational trust, organizational identification) and …
employee-corporate relationship (organizational trust, organizational identification) and …
Understanding the link between CSR and employee green behaviour
This study examines the influence of CSR on employee green behaviour through employee
well-being and personal environmental norms. Furthermore, it examines the moderating role …
well-being and personal environmental norms. Furthermore, it examines the moderating role …
A multilevel investigation of the link between ethical leadership behaviour and employees green behaviour in the hospitality industry
The present study develops a multilevel model that examines the effects of supervisory
ethical leadership behavior at the team level on employees green behaviour mediated by …
ethical leadership behavior at the team level on employees green behaviour mediated by …
Why do we buy luxury experiences? Measuring value perceptions of luxury hospitality services
W Yang, AS Mattila - International Journal of Contemporary …, 2016 - emerald.com
Purpose The luxury segment of the hospitality industry has experienced substantial growth
in the past decade. Unfortunately, the notion of perceived luxury values has received scant …
in the past decade. Unfortunately, the notion of perceived luxury values has received scant …
[HTML][HTML] Impact of heuristic–systematic cues on the purchase intention of the electronic commerce consumer through the perception of product quality
E Rosillo-Díaz, JF Muñoz-Rosas… - Journal of Retailing and …, 2024 - Elsevier
For electronic commerce (e-commerce) consumers, it is impossible to evaluate the quality of
the products on offer as they are unable to physically test them before purchase. Therefore …
the products on offer as they are unable to physically test them before purchase. Therefore …