Virtual reality (VR) is receiving increasing interest from marketers as this technology
provides significant opportunities for enhancing consumer engagement and responses …

Abstract The Status Quo Bias (SQB) describes an individual's preference to avoid changes
and maintain the current situation. In today's world, technological advances require nearly …

Mobile payments and their applications have grown lucratively across the globe. Yet limited
studies have attempted to investigate user's attitude on m-payments and their behavioral …

In the last few years, several studies have examined the predictors of mobile banking (m-
banking) adoption using the unified theory of acceptance and use of technology (UTAUT) …

Purpose The purpose of this study is to investigate the relationships that influence the value
co-creation process and lead to consumer comfort with artificial intelligence (AI) and mobile …

Purpose Artificial intelligence chatbots are shifting the nature of online services by
revolutionizing the interactions of service providers with consumers. Thus, this study aims to …

Mobile banking is one of the most promising technologies that has emerged in recent years
and could prove to have considerable value to both banks and customers. Thus, this study …

With the aim of providing further insights into the driving factors influencing behavioral
intentions and expectations to use remote work after the Covid-19 lockdown, this study …

In the post-COVID-19 era, the hospitality sector may witness a wider use of mobile payment
services (MPS) not requiring physical contact. But consumers may postpone adoption of …

Consumer satisfaction has been widely accepted as a key measure of continuous use and
success within the information systems, e-commerce and mobile banking literature. We aim …