The purpose of this study is to evaluate a customer relationship management (CRM) model
based on telecom customers' experiences with the company's services. For this purpose …

Industry 5.0 ecosystems focus on a human-centric approach to operations and supply chain
management by integrating stakeholders, advanced technologies, and processes. While …

The insurance sector plays a crucial role in fostering sustainable economic development
within a country. As the customer base grows, insurance companies must prioritize …

Leveraging the IT-enabled organizational capabilities perspective, we develop a moderated
mediation model to examine the mechanisms and boundary conditions through which e …

Kegiatan pelatihan ini bertujuan untuk menciptakan pandangan visual suatu merek yang
membawa nilai-nilai merek akan menstimulus minat konsumen dalam menentukan …

Social media and other digital tools are fast-changing business processes from companies'
marketing and communication to the selling of their products. Hence, many firms, including …

This study aims to investigate the dynamics of tax evasion and revenue leakage in the
Somali customs framework, providing insights into the systemic opportunity structures, tax …

Social capital encompassing ideas, knowledge, information, contacts, and referrals is crucial
for business achievement. This study discusses the concept of social capital within Chinese …

The phenomenon in this research is the decline in the number of marriage registrations at
Ministry of Religious Affairs/KUA. According to data from the Indonesian Ministry of Religion …

Influencer marketing has become a transformative force in modern marketing, altering brand
engagement with consumers and redefining media consumption. The chapter examines the …