Job Demands–Resources theory and self-regulation: New explanations and remedies for job burnout

AB Bakker, JD De Vries - Anxiety, stress, & co**, 2021‏ - Taylor & Francis
Background: High job demands and low job resources may cause job strain and eventually
result in burnout. However, previous research has generally ignored the roles of time and …

Emotional intelligence measures: A systematic review

LM Bru-Luna, M Martí-Vilar, C Merino-Soto… - Healthcare, 2021‏ - mdpi.com
Emotional intelligence (EI) refers to the ability to perceive, express, understand, and manage
emotions. Current research indicates that it may protect against the emotional burden …

[HTML][HTML] Impact of emotional intelligence on organisational performance: An analysis in the Malaysian Public Administration

S Supramaniam, K Singaravelloo - Administrative Sciences, 2021‏ - mdpi.com
Organisations have shifted from traditional beliefs to the incorporation of agile methods for
attaining high levels of performance through its established goals and objectives. Emotional …

[HTML][HTML] Effective employee strategies for remote working: An online self-training intervention

E Demerouti - Journal of Vocational Behavior, 2023‏ - Elsevier
This paper examines whether employees' strategies to recognize (through self-recognition)
and regulate (through job crafting, work-family management, and recovery) their internal and …

Emotional intelligence as a predictor of job satisfaction: the mediating role of conflict management in nurses

I Soriano-Vázquez, M Cajachagua Castro… - Frontiers in public …, 2023‏ - frontiersin.org
Background Emotional Intelligence (EI) has emerged as a pivotal factor in work
effectiveness and well-being within the healthcare domain. Specifically, its significance is …

How does emotional intelligence help teachers to stay engaged? Cross-validation of a moderated mediation model

S Mérida-López, AB Bakker, N Extremera - Personality and Individual …, 2019‏ - Elsevier
This study used job demands–resources and emotional intelligence theories to test a
moderated mediation model explaining work engagement in two independent teacher …

Nuances of Sales–Service Ambidexterity across Varied Sales Job Types

MS Temerak, M Micevski… - British Journal of …, 2024‏ - Wiley Online Library
An ambidextrous approach to selling, in which salespeople are concurrently responsible for
both selling to and servicing the customer, has become the norm in today's selling …

Academic performance, emotional intelligence, and academic burnout: A cross-sectional study of a mediational effect in nursing students

C Merino-Soto, M Angulo-Ramos, V Llaja-Rojas… - Nurse Education …, 2024‏ - Elsevier
Background Course failure arises as the ultimate result of students' declining academic
performance in the face of high course demands. It can eventually lead to dropout and …

[HTML][HTML] Dynamic self-and other-focused emotional intelligence: A theoretical framework and research agenda

KA Pekaar, D van der Linden, AB Bakker… - Journal of Research in …, 2020‏ - Elsevier
This paper introduces a theoretical framework for research on the dynamics of self-and other-
focused emotional intelligence (EI). The EI-framework focuses specifically on the interplay …

Customer value co-creation and employee silence: Emotional intelligence as explanatory mechanism

EA Boadi, Z He, EK Boadi, S Antwi, J Say - International Journal of …, 2020‏ - Elsevier
Although there seems to be maximum attention to co-creation for value addition, dearth of
research exist about how customer co-creation might not always serve the interest of firms …