[HTML][HTML] Metaverse for service industries: Future applications, opportunities, challenges and research directions

T Jung, J Cho, DID Han, SJG Ahn, M Gupta… - Computers in Human …, 2024 - Elsevier
Although the metaverse is still in the early stages of development and implementation, it has
the potential to revolutionize the way how businesses can interact with customers through …

A systematic review of Internet banking adoption

P Hanafizadeh, BW Keating… - Telematics and informatics, 2014 - Elsevier
This paper presents a systematic review of 165 research articles published on the adoption
of Internet banking (IB) between 1999 and 2012. The results show that interest in the topic of …

What drives students toward ChatGPT? An investigation of the factors influencing adoption and usage of ChatGPT

CK Tiwari, MA Bhat, ST Khan… - … Technology and Smart …, 2024 - emerald.com
Purpose The purpose of this paper is to identify the factors determining students' attitude
toward using newly emerged artificial intelligence (AI) tool, Chat Generative Pre-Trained …

[HTML][HTML] Consumer post-adoption of e-wallet: An extended UTAUT2 perspective with trust

AAHZ Kilani, DF Kakeesh, GA Al-Weshah… - Journal of Open …, 2023 - Elsevier
The mobile marketing is facing rapid technological advancement nowadays, and there is
growing literature on the effects of mobile applications, however, the role of branded …

A study of artificial intelligence on employee performance and work engagement: the moderating role of change leadership

DT Wijayati, Z Rahman, MFW Rahman… - International Journal of …, 2022 - emerald.com
Purpose This paper aims to explore employee perceptions of companies engaged in
services and banking of the role of change leadership on the application of artificial …

Artificial intelligence and human workers interaction at team level: a conceptual assessment of the challenges and potential HRM strategies

A Arslan, C Cooper, Z Khan, I Golgeci… - International Journal of …, 2022 - emerald.com
Purpose This paper aims to specifically focus on the challenges that human resource
management (HRM) leaders and departments in contemporary organisations face due to …

Acceptance and use of mobile banking: an application of UTAUT2

K Owusu Kwateng, KA Osei Atiemo… - Journal of enterprise …, 2019 - emerald.com
Purpose Mobile banking (m-banking) can be defined as a service offered by a bank or any
other financial institution that allows the customers of such establishments to carry out a …

Examining the role of consumer satisfaction within mobile eco-systems: Evidence from mobile banking services

A Geebren, A Jabbar, M Luo - Computers in Human Behavior, 2021 - Elsevier
Consumer satisfaction has been widely accepted as a key measure of continuous use and
success within the information systems, e-commerce and mobile banking literature. We aim …

The impact of a blockchain platform on trust in established relationships: a case study of wine supply chains

M Brookbanks, G Parry - Supply Chain Management: An International …, 2022 - emerald.com
The impact of a blockchain platform on trust in established relationships: a case study of wine
supply chains | Emerald Insight Books and journals Case studies Expert Briefings Open Access …

[HTML][HTML] Determinants of digital banking adoption in the Kingdom of Saudi Arabia: A technology acceptance model approach

HA Alnemer - Digital Business, 2022 - Elsevier
This study aims at investigating the determinants of digital banking adoption in the Kingdom
of Saudi Arabia using the Technology Acceptance Model (TAM). The study is based on data …