Marketing in the Metaverse: Conceptual understanding, framework, and research agenda

KG Barrera, D Shah - Journal of Business Research, 2023 - Elsevier
A hyper-connected digital universe referred to as the 'metaverse'bears the promise of
fundamentally changing how consumers, brands, and firms will transact and interact in a …

Reinforcing customer journey through artificial intelligence: a review and research agenda

J Rana, L Gaur, G Singh, U Awan… - International Journal of …, 2022 - emerald.com
Purpose This study defines a three-angled research plan to intensify the knowledge and
development undergoing in the retail sector. It proposes a theoretical framework of the …

What is augmented reality marketing? Its definition, complexity, and future

PA Rauschnabel, BJ Babin, MC tom Dieck… - Journal of business …, 2022 - Elsevier
Augmented Reality (AR) has received increased attention over the last years, both from
managers and scholars alike. Various studies in the marketing discipline have tackled …

Interactivity, Inspiration, and Perceived Usefulness! How retailers' AR-apps improve consumer engagement through flow

V Arghashi, CA Yuksel - Journal of Retailing and Consumer Services, 2022 - Elsevier
This study investigates the antecedents and outcomes of consumer engagement through AR
apps and suggests a new conceptual model. The purpose of the paper is to examine how …

[HTML][HTML] Examining the role of consumer motivations to use voice assistants for fashion shop**: The mediating role of awe experience and eWOM

P Kautish, S Purohit, R Filieri, YK Dwivedi - Technological Forecasting and …, 2023 - Elsevier
Artificial intelligence-enabled voice assistant services have received notable scholarly
attention. Fashion retailers offer AI-based voice assistants to facilitate online shoppers …

Cognitive, affective, and behavioral consumer responses to augmented reality in e-commerce: A comparative study

P Kowalczuk, C Siepmann, J Adler - Journal of Business Research, 2021 - Elsevier
This study explores the relative advantage of augmented reality (AR) over web-based
product presentations. We develop a consumer response model and compare consumers' …

[HTML][HTML] Augmented reality is eating the real-world! The substitution of physical products by holograms

PA Rauschnabel - International Journal of Information Management, 2021 - Elsevier
There is a general consensus that augmented reality (AR), once it becomes a mainstream
medium, can disrupt marketing and management in many ways. One frequently discussed …

A virtual market in your pocket: How does mobile augmented reality (MAR) influence consumer decision making?

H Qin, DA Peak, V Prybutok - Journal of Retailing and Consumer Services, 2021 - Elsevier
This research investigates the extent to which Mobile Augmented Reality (MAR) apps can
influence user attitudes and shop** behavior. It empirically explores user experience and …

[HTML][HTML] Setting the future of digital and social media marketing research: Perspectives and research propositions

YK Dwivedi, E Ismagilova, DL Hughes… - International journal of …, 2021 - Elsevier
The use of the internet and social media have changed consumer behavior and the ways in
which companies conduct their business. Social and digital marketing offers significant …

Emerging digital technologies and consumer decision-making in retail sector: Towards an integrative conceptual framework

P Sharma, A Ueno, C Dennis, CP Turan - Computers in Human Behavior, 2023 - Elsevier
This paper explores the influence of digital technologies on the consumer decision-making
in retail sector with two online survey-based studies. Study 1 identifies unique attributes of …