A critical review of state‐of‐the‐art chatbot designs and applications

B Luo, RYK Lau, C Li, YW Si - Wiley Interdisciplinary Reviews …, 2022 - Wiley Online Library
Chatbots are intelligent conversational agents that can interact with users through natural
languages. As chatbots can perform a variety of tasks, many companies have committed …

[HTML][HTML] Factors influencing the acceptability, acceptance, and adoption of conversational agents in health care: integrative review

M Wutz, M Hermes, V Winter… - Journal of medical Internet …, 2023 - jmir.org
Background Conversational agents (CAs), also known as chatbots, are digital dialog
systems that enable people to have a text-based, speech-based, or nonverbal conversation …

What drives technology-enhanced storytelling immersion? The role of digital humans

EC Sung, DID Han, S Bae, O Kwon - Computers in Human Behavior, 2022 - Elsevier
In this research, we investigate consumer responses to technology-enhanced storytelling
marketing via augmented digital humans in two different contexts. We test the role of an …

Chatbots to support young adults' mental health: an exploratory study of acceptability

T Koulouri, RD Macredie, D Olakitan - ACM Transactions on Interactive …, 2022 - dl.acm.org
Despite the prevalence of mental health conditions, stigma, lack of awareness, and limited
resources impede access to care, creating a need to improve mental health support. The …

Meeting users where they are: user-centered design of an automated text messaging tool to support the mental health of young adults

R Kornfield, J Meyerhoff, H Studd… - Proceedings of the …, 2022 - dl.acm.org
Young adults have high rates of mental health conditions, but most do not want or cannot
access formal treatment. We therefore recruited young adults with depression or anxiety …

[HTML][HTML] Develo**, implementing, and evaluating an artificial intelligence–guided mental health resource navigation chatbot for health care workers and their …

JM Noble, A Zamani, MA Gharaat… - JMIR Research …, 2022 - researchprotocols.org
Background: Approximately 1 in 3 Canadians will experience an addiction or mental health
challenge at some point in their lifetime. Unfortunately, there are multiple barriers to …

[HTML][HTML] Smartphone-based virtual agents to help individuals with sleep concerns during COVID-19 confinement: feasibility study

P Philip, L Dupuy, CM Morin, E de Sevin… - Journal of medical …, 2020 - jmir.org
Background The COVID-19 crisis and consequent confinement restrictions have caused
significant psychosocial stress and reports of sleep complaints, which require early …

Designing chatbots with black americans with chronic conditions: Overcoming challenges against covid-19

J Kim, J Muhic, LP Robert, SY Park - … of the 2022 CHI Conference on …, 2022 - dl.acm.org
Recently, chatbots have been deployed in health care in various ways such as providing
educational information, and monitoring and triaging symptoms. However, they can be …

Understanding the continuance intention for artificial intelligence news anchor: Based on the expectation confirmation theory

Y Huang, Z Yu - Systems, 2023 - mdpi.com
The Metaverse accelerates the development of the meta-human industry and human-AI
interactions in both traditional media outlets and online platforms. As a typical application of …

[HTML][HTML] Stigmatization of people with addiction by health professionals: current knowledge. A sco** review

A Cazalis, L Lambert, M Auriacombe - Drug and alcohol dependence …, 2023 - Elsevier
Background Stigma of people with substance and non-substance use disorders (SNSUD) is
a long-known phenomenon. The aim of this review was to assess the stigmatization, by …