Revisiting the social commerce paradigm: The social commerce (SC) framework and a research agenda

LY Leong, TS Hew, KB Ooi, N Hajli, GWH Tan - Internet Research, 2024 - emerald.com
Purpose Social commerce (SC) is a new genre in electronic commerce (e-commerce) that
has great potential. This study proposes a new research framework to address deficiencies …

Customer experience in social commerce: A systematic literature review and research agenda

SA Dhaigude, BC Mohan - International Journal of Consumer …, 2023 - Wiley Online Library
Social commerce (SC) is an upcoming trend that has changed the online shop**
experience by allowing e‐retailers to develop long‐term relationships with customers and …

Building e-trust and e-retention in online shop**: the role of website design, reliability and perceived ease of use

O Saoula, A Shamim, NM Suki, MJ Ahmad… - Spanish Journal of …, 2023 - emerald.com
Building e-trust and e-retention in online shop**: the role of website design, reliability and
perceived ease of use | Emerald Insight Books and journals Case studies Expert Briefings Open …

How IT affordances influence customer engagement in live streaming commerce? A dual-stage analysis of PLS-SEM and fsQCA

Y Yan, H Chen, B Shao, Y Lei - Journal of Retailing and consumer services, 2023 - Elsevier
Engaging customers and building loyalty are crucial for operators who embrace live
streaming. While previous research has identified many social and technical factors that …

Trust and consumers' purchase intention in a social commerce platform: A meta-analytic approach

J Wang, F Shahzad, Z Ahmad, M Abdullah… - Sage …, 2022 - journals.sagepub.com
E-commerce and social media integration are becoming increasingly popular throughout the
world, particularly with the emergence of Web 2.0 technology. In a social commerce (SC) …

The Impact of Mukbang Live Streaming Commerce on Consumers' Overconsumption Behavior

D Lee, C Wan - Journal of Interactive Marketing, 2023 - journals.sagepub.com
Food live streaming shop**, which features a host eating and promoting the products to
viewers, has become a new form of food marketing. In three studies, the authors examine …

How to use live streaming to improve consumer purchase intentions: evidence from China

L Ma, S Gao, X Zhang - Sustainability, 2022 - mdpi.com
As a new business model, live-streaming commerce has great commercial value. This study
used the stimulus–organism–response framework to explore the psychological mechanisms …

Consumer behavior in social commerce: Results from a meta-analysis

J Mou, M Benyoucef - Technological Forecasting and Social Change, 2021 - Elsevier
The literature on consumer behavior in Social commerce (SC) shows inconsistencies in the
research findings that might impede their generalizability. Through a meta-analytic study, we …

Examining the mediating role of social interactivity between customer engagement and brand loyalty

DH Ting, AZ Abbasi, S Ahmed - Asia Pacific Journal of Marketing and …, 2021 - emerald.com
Purpose This study aims at identifying and examining the mediating role of customer
engagement behavior and social interactivity onbrand loyalty. Design/methodology …

[HTML][HTML] Influence of platform characteristics on purchase intention in social commerce: mechanism of psychological contracts

S Hussain, Y Li, W Li - Journal of theoretical and applied electronic …, 2021 - SciELO Chile
Social commerce is an emerging platform that entails different social features to attract the
attention of online consumers. Borrowing insights from the psychological contract theory, this …