Co‐creating logistics value: a service‐dominant logic perspective
Purpose–The purpose of this study is to explore logistics service value through the
theoretical lens of service‐dominant (S‐D) logic with a focus on the creation of logistics …
theoretical lens of service‐dominant (S‐D) logic with a focus on the creation of logistics …
Using service logic to redefine exchange in terms of customer and supplier participation
Abstract Service logic emphasises value co-creation, although mostly contending that the
customer alone creates actual value. Value co-creation and co-production imply customer …
customer alone creates actual value. Value co-creation and co-production imply customer …
Barriers for entering the digital world: Exploring customer value co-destruction in self-service technologies
BS Galdolage - FIIB Business Review, 2021 - journals.sagepub.com
The value co-creation scholarly work has been criticized for neglecting the possible failures
in the collaborative value creation process, which is termed as 'value co-destruction' …
in the collaborative value creation process, which is termed as 'value co-destruction' …
Telephone follow-up of oncology patients: the contribution of the nurse specialist for a Service-Dominant Logic in hospital
C Rochette, AS Michallet, S Malartre-Sapienza… - BMC health services …, 2021 - Springer
Abstract Background The French healthcare system is characterised by a shift towards
outpatient care and the desire to develop telemedicine affirmed in the collective commitment …
outpatient care and the desire to develop telemedicine affirmed in the collective commitment …
The SD logic phenomenon-conceptualization and systematization by reviewing the literature of a decade (2004–2013)
Abstract Service-Dominant (SD) Logic has developed as a leading approach in
contemporary service science literature. The notion was introduced in 2004, emerged after …
contemporary service science literature. The notion was introduced in 2004, emerged after …
[PDF][PDF] Value co-creation intention, practices and experience in self-service technologies
BS Galdolage - 2021 - hull-repository.worktribe.com
The 21st century is known as the experience economy where the prime aim of businesses is
to provide superior customer experiences, mainly through actively seeking mutually …
to provide superior customer experiences, mainly through actively seeking mutually …
A research framework for examining customer participation in value co-creation: Applying the service dominant logic to the provision of living support services to …
Quality of life is a concern that extends to various specialist areas, such as the provision of
oncology and associated ancillary services, and the living support services (LSS) provided …
oncology and associated ancillary services, and the living support services (LSS) provided …
The evolution of the SD logic approach and its impact on service science
The SD Logic approach has developed into a solid theoretical framework influencing the
field of service science and marketing since its introduction by Vargo and Lusch in 2004 …
field of service science and marketing since its introduction by Vargo and Lusch in 2004 …
An empirical study of declining lead times: Potential ramifications on the performance of early market entrants
MJ Poletti, BT Engelland, HG Ling - Journal of Marketing Theory …, 2011 - Taylor & Francis
This study examines innovation lead time, the construct believed to be the key determinant
of launch order strategic value. Anecdotal evidence has suggested that innovation lead …
of launch order strategic value. Anecdotal evidence has suggested that innovation lead …
Extended means-end value framework-a model to measure co-created value
S Iyanna - Academy of Marketing Studies Journal, 2015 - search.proquest.com
The contemporary view in marketing literature is that value is uniquely and
phenomenologically determined by the beneficiary (Vargo and Lusch 2008: 7). Support for …
phenomenologically determined by the beneficiary (Vargo and Lusch 2008: 7). Support for …