From consumer satisfaction to recommendation of mobile app–based services: An overview of mobile taxi booking apps

AW Siyal, C Hongzhuan, C Gang - Sage Open, 2021 - journals.sagepub.com
Since MTB has been deemed as the business model of 21st century but its long-term
sustainability depends on level of consumer satisfaction with its applicability in their …

Customization at a glance: Investigating consumer experiences in mobile commerce applications

AW Siyal, H Chen, SJ Shah, F Shahzad… - Journal of retailing and …, 2024 - Elsevier
The study strives to examine how customization (CUS) affects customers' acceptance of m-
commerce applications (MCA) and explore conditions where CUS would strengthen …

[HTML][HTML] Exploring post-usage behaviour in app-based ride-sourcing services: Evidence from Egypt

M Elnadi, C Troise, P Jones, MH Gheith - Technological Forecasting and …, 2024 - Elsevier
Despite numerous studies focusing on ride-sourcing services, most have concentrated on
users' pre-usage behaviour. This study explores users' post-usage behaviour, aiming to …

What makes consumers reuse ride-hailing services? An investigation of Egyptian consumers' attitudes towards ride-hailing apps

M Elnadi, MH Gheith - Travel Behaviour and Society, 2022 - Elsevier
Despite ride-hailing apps' global popularity as a form of sharing economy, few studies have
investigated consumers' attitudes and continued usage intentions towards these apps in …

Adoption of online crowdsourced logistics during the pandemic: a consumer-based approach

LY Koh, YS Peh, X Wang, KF Yuen - The International Journal of …, 2024 - emerald.com
Purpose The COVID-19 pandemic has resulted in a brand-new phenomenon in customer
consumption patterns. This resulted from heightened health awareness brought on by the …

[HTML][HTML] Understanding the behavioral intention of the rural population to use demand-responsive transport services

SE Schasché, C Wankmüller, N Hampl - Transportation Research …, 2023 - Elsevier
Global efforts to reduce carbon emissions include endeavors to raise the use of public
transport means. In rural areas, this poses a distinctive challenge. Demand-responsive …

[HTML][HTML] Benefits of give circle: Exploring the impact of collaborative redistribution platforms on user willingness to donate to charity and tendency towards consumer …

YT Huang, CY Lin, TH Wang - Computers in Human Behavior Reports, 2024 - Elsevier
This study investigated the motivations of Taiwanese consumers who choose to redistribute
their possessions via Give Circle, a free collaborative redistribution platform. We aimed to …

Technological adoption: the case of PIX in Brazil

GB Amboage, GFA Monteiro… - Innovation & Management …, 2024 - emerald.com
Purpose This study investigates the primary determinants of consumers' intention to adopt
PIX as a payment method in Brazil, as well as their actual usage behavior …

Service quality improvement strategies of online car-hailing based on SPC-PCN method

Y Peng, Y Zhang, Y Hou, S Liu - Electronic Commerce Research and …, 2024 - Elsevier
Online car-hailing service is practicing the concept of sharing, bringing new energy and
convenience to the transportation market. However, with its rapid development, service …

Revolutionizing commutes: Unraveling the factors sha** Chinese consumers' acceptance of shared autonomous vehicles (SAVs) with an integrated UTAUT2 model

W Cao, Y Chen, K Wang - Research in Transportation Business & …, 2024 - Elsevier
This study aims to systematically investigate the key factors influencing the acceptance and
usage intentions of potential users towards Shared autonomous vehicles (SAVs). To …