Artificial intelligence in the public sector-a research agenda

BW Wirtz, PF Langer, C Fenner - International Journal of Public …, 2021 - Taylor & Francis
Artificial intelligence (AI) is becoming increasingly important for the public sector. As the
number of studies in this field increases, this study provides a systematic overview of the …

Artificial intelligence in tourism: insights and future research agenda

Y Tuo, J Wu, J Zhao, X Si - Tourism Review, 2024 - emerald.com
Purpose This paper aims to systematically review the application of artificial intelligence (AI)
in the tourism industry. By integrating human–computer interaction, machine learning, big …

Factors influencing the use of artificial intelligence in government: Evidence from China

W Zhang, N Zuo, W He, S Li, L Yu - Technology in Society, 2021 - Elsevier
Some studies have discussed the potential and challenges related to the use of artificial
intelligence (AI) in government. However, there are few empirical studies that have …

Are two heads better than one?: The effect of student-AI collaboration on students' learning task performance

J Kim, SS Lee - TechTrends, 2023 - Springer
A growing number of educators expect that artificial intelligence (AI) will augment students'
capacities and rapidly transform the teaching and learning practice. However, there is a lack …

[HTML][HTML] Decision-making quality of public managers: Contributions from intelligence and knowledge management

C Melati, R Janissek-Muniz… - Revista de Administração …, 2020 - SciELO Brasil
Context: in recent years, studies have sought to analyze how intelligence and knowledge
management processes are understood and applied in the context of public management …

Implementation of Artificial Intelligence by the Government of West Nusa Tenggara (NTB) in Disaster Management

C Kurniawan, S Suswanta - International Conference on Public …, 2022 - atlantis-press.com
This research aims to see how the implementation of the NTB government's Artificial
Intelligence disaster management. The descriptive research method was used in this study …

Intelligence in public management: an analysis from an institutional perspective

C Melati, R Janissek-Muniz - Revista de Administração Pública, 2023 - SciELO Brasil
Recent studies point out that the barriers to transition and structuring a smart government
seem less technological and more institutional. Against this backdrop, this article provides …

Intelligence as an Innovation in Public Management: Premises for Institutionalization

C Melati, R Janissek-Muniz - BAR-Brazilian Administration Review, 2024 - SciELO Brasil
Objective: Intelligence in public management is recognized as an innovative approach that
leverages technologies to enhance decision-making processes and facilitate democratic …

AI technologies for delivering government services to citizens: benefits and challenges

I Mohamad, L Hughes, YK Dwivedi… - Conference on e-Business …, 2022 - Springer
This research presents a comprehensive understanding of AI in the public sector based on a
review of 78 studies. The literature review indicates that an AI-analytical model and AI-based …

Willingness to use self-service technologies similar to Amazon go at supermarkets in Thailand

S Junsawang, W Chaiyasoonthorn… - Proceedings of the 2020 …, 2020 - dl.acm.org
Several businesses use self-service technology to help customers check-out and make
payment without interacting with a cashier. Amazon also encourages this concept and uses …