Teddy-bear effect in service recovery

B Liu, Y Li - Annals of Tourism Research, 2022 - Elsevier
The extent of the widely demonstrated babyface effect in other disciplines remains
understudied in hospitality-based service failure situations. By addressing this research gap …

The effect of facial features on facial anthropomorphic trustworthiness in social robots

Y Song, A Luximon, Y Luximon - Applied Ergonomics, 2021 - Elsevier
As the nature of human-robot relationships have become increasingly bound to shift from
supervisor–machine to friend–companion, people have exhibited an increasing interest in …

Research on the influence of the baby schema effect on the cuteness and trustworthiness of social robot faces

CH Chen, X Jia - International Journal of Advanced Robotic …, 2023 - journals.sagepub.com
Exploring people's attitudes toward the appearance design of social robots in a low-cost and
efficient way, and enhancing the experience of human–robot interaction have always been …

An analysis of the generalizability and stability of the halo effect during the COVID-19 pandemic outbreak

G Gabrieli, A Lee, P Setoh, G Esposito - Frontiers in psychology, 2021 - frontiersin.org
The influence on the global evaluation of a person based on the perception of a single trait
is a phenomenon widely investigated in social psychology. Widely regarded as Halo effect …

The recognition of cross-cultural emotional faces is affected by intensity and ethnicity in a Japanese sample

A Bonassi, T Ghilardi, G Gabrieli, A Truzzi, H Doi… - Behavioral …, 2021 - mdpi.com
Human faces convey a range of emotions and psychobiological signals that support social
interactions. Multiple factors potentially mediate the facial expressions of emotions across …

Lorenz's classic 'baby schema': a useful biological concept?

Y Kawaguchi, BM Waller - Proceedings B, 2024 - royalsocietypublishing.org
Konrad Lorenz introduced the concept of a 'baby schema', suggesting that infants have
specific physical features, such as a relatively large head, large eyes and protruding cheeks …

[HTML][HTML] Reduced perceived trustworthiness during face mask wearing

G Gabrieli, G Esposito - European Journal of Investigation in Health …, 2021 - mdpi.com
To curb the diffusion of the novel coronavirus (SARS-CoV-2), governments worldwide have
introduced different policies, including lockdowns, social distancing, and mandatory mask …

Influences of Social Distancing and attachment styles on the strength of the Halo Effect

G Gabrieli, YY Lim, G Esposito - Plos One, 2021 - journals.plos.org
The Halo Effect is a widely studied phenomenon that interests multiple disciplines. The
relationship between Aesthetics Appearance and perceived Trustworthiness has especially …

The effect of emotional uncertainty on attentional bias toward neutral infant faces in adults

YL Li, G Cheng, XH Wu, HY Dai… - Developmental …, 2022 - Wiley Online Library
Recent studies have found that adults have stronger attentional bias toward neutral infant
faces than emotional (positive or negative) infant faces. This phenomenon may derive from …

Personality descriptions influence perceived cuteness of children and nurturing motivation toward them

R Takamatsu, T Kusumi, H Nittono - PloS one, 2023 - journals.plos.org
The current empirical evidence regarding the effects of personality on physical
attractiveness is limited to adult faces. In two preregistered studies, we demonstrated that …