A systematic literature review on social commerce: Assessing the past and guiding the future

W Zhao, F Hu, J Wang, T Shu, Y Xu - Electronic commerce research and …, 2023 - Elsevier
The development of technology and social media offers the opportunity for social commerce
to emerge with new phenomena in the market. Numerous studies were addressed to gain …

Appreciation vs. apology: Research on the influence mechanism of chatbot service recovery based on politeness theory

M Song, H Zhang, X ** country perspective
G Singh, AS Aiyub, T Greig, S Naidu… - International Journal of …, 2023 - emerald.com
Purpose This paper aims to identify factors that influence customers' panic buying behavior
during the COVID-19 pandemic. Design/methodology/approach A self-administered …

ChatGPT for trip planning: The effect of narrowing down options

S Shin, J Kim, E Lee, Y Yhee… - Journal of Travel …, 2025 - journals.sagepub.com
ChatGPT is expected to have significant implications for trip planning from a traveler's
perspective. ChatGPT has the potential to be a revolutionary search tool, enabling travelers …

The effect of COVID-19 on consumers' channel shop** behaviors: A segmentation study

C Ngoh, C Groening - Journal of Retailing and consumer services, 2022 - Elsevier
Abstract COVID-19, combined with firms' multichannel adjustments, has accelerated
changes in consumer shop** behaviors. This paper explores these issues through a …

Effects of social popularity and time scarcity on online consumer behaviour regarding smart healthcare products: An eye-tracking approach

J Mou, D Shin - Computers in Human Behavior, 2018 - Elsevier
Smart healthcare has become one of the most important issues for practitioners and
researchers. In this study, we investigated the effects of social popularity and time scarcity on …

Symmetric and asymmetric modeling to boost customers' trustworthiness in livestreaming commerce

XY Chew, A Alnoor, KW Khaw, AM Sadaa… - Current …, 2024 - Springer
Livestreaming commerce research has grown amazingly and gained tremendous attention;
however, a comprehensive model that explains and reveals customers' trustworthiness in …

How does time pressure influence risk preferences? Answers from a meta-analysis

A Belli, FA Carrillat, N Zlatevska… - Journal of Consumer …, 2024 - academic.oup.com
Four decades of research into the influences of time pressure on risky decisions have
produced widely contrasting findings: 38.5% of the effects indicate that time pressure …

Last-minute hotel-booking behavior: The impact of time on decision-making

Y Jang, CC Chen, L Miao - Journal of Hospitality and Tourism Management, 2019 - Elsevier
Last-minute bookings are becoming more prevalent in the hotel industry. Consequently, this
study aims to identify distinctive booking attributes associated with last-minute booking, and …

Investigating consumer purchase decision based on switching barriers and decision postponement: moderating role of time pressure

P Xue, WM Jo - Journal of Hospitality and Tourism Insights, 2024 - emerald.com
Purpose Although various booking platforms have been contributing to the dramatic growth
of hotel industry, little research has been conducted to understand consumer psychological …